Omni Houston Hotel

I would definitely go again. The vibe is really cool. It is luxury without stuffiness. I wish the spa was bigger ngl and the women's area had a steam room, but the spa was very relaxing. Great gym. The pool area is small but nice. I had hope they had more swans. The food options are limited though and expensive and I would suggest you go armed with a plan of where to go eat for lunch or dinner. The buffet for breakfast is great though.

2 months ago

Originally gave this place a five-star review as did my wife but it came to our attention that they hit us for a $60 parking charge when I was told during check-in that as long as I use my room card to go in and out it was fine so that was a lie. From five star to two star in less than a minute. That's a special kind of bad business practice.

4 months ago

The hotel staff is amazing! Unfortunately we had a medical issue during our stay and the entire staff was so helpful. It was almost as if they intuitively knew I was going to need some help today. Upon arrival Alex went above and beyond and was so genuine and caring. Carmel was so calm and really helped me out when I had to make a tough decision to call for an ambulance. Ido not know everyone’s name that helped me today but I am so thankful I was in an environment with people who truly care and go above and beyond. Thank you to the entire Omni team.

2 months ago

The perfect lil staycay! I booked a two night stay here as I needed to utilize my AMEX platinum hotel credit before it expired. I wanted to relax, get some work done, and just rest. This location provided that and more. It is nestled up quite a bit away from main streets. Which honestly is perfect because you don’t hear all of the traffic and chaos. It is as if you stepped away into complete solitude. Plus, there is an upside perk because the hotel does provide a shuttle that will take you up to 3 miles from the location. So if you are wanting to go and explore the surrounding area, you can do that! Best of both worlds right? Also, if you live in the area and it is within the 3 mile radius, you can have them pick you up from your apartment. That way you can avoid the paid parking. Even though they did tell me you can use your $100 credit towards that. Nonetheless, the staff was amazing from beginning to end. Everyone left a lasting impression. From Ebony at the front desk is ⭐️⭐️⭐️⭐️⭐️ as she surely went above and beyond out of her way to make sure my stay was pleasant. Exceeded expectations! To Hebert and Carlos and dining. Along with Yaimara as well! Those names stood out to me from beginning to end. There were other people who made lasting impressions so honestly shout out to the entire staff! I used my Amex platinum during the stay and found it odd that the breakfast credit ($60) and $100 credit in general couldn’t be used for gratuities on services. Although, I guess it just means you can order more food since it doesn’t eat up that part of the bill! Regardless, it’s like water under the bridge. Thank you Omni! You gave this restless teacher and stressed out grad student a lil piece of relaxation after a crazy year. I’ll surely be back after the renovations ✨🫶🏽

a month ago

We had an excellent stay at Omni Houston and was extremely pleased overall. The check-in process was smooth and hassle-free. The hotel staff were very accessible, courteous, and truly accommodating throughout our stay. The room was spotlessly clean, spacious, and very comfortable. Breakfast was delicious and offered at a very reasonable price, which was a great bonus. The hotel parking had ample space; although parking was paid, it was convenient and well-organized. The pool was another highlight—heated to a comfortable 84°F, crystal clear, and with a very low chlorine level, making it perfect for a relaxing swim. Overall, this was a wonderful experience, and I would gladly recommend this hotel to others.

6 months ago