WoodSpring Suites Houston Baytown

The key cards didn't work but it was easy to get in touch with someone to get back in the room. Room was clean on arrival. Very basic extended stay rooms. Nothing fancy but nothing missing either. Located right off the interstate so there is some noise. Some of the guests are loud but that's during the day. Generally quiet in the evening. Easy to get to but hard to get out of especially when leaving during the morning or evening rush.

3 weeks ago

Be careful if you plan to stay at Woodspring Hotel. I booked a room for one week and paid $314. However, due to the uncomfortable condition of the room, I decided to only stay two nights and checked out after two nights. Upon check-in, the receptionist asked me to sign a piece of paper as proof of payment, but she didn't explain that the money would not be refunded if there were any problems during my stay. After checking out, I requested a refund for the remaining nights, but they told me to call them on Monday to get the refund. When I called on Monday, the manager said that the money was non-refundable because I had signed the agreement. I did not get a refund of approximately $220. I am very disappointed with the service here. I have stayed at other hotels before, and those hotels were able to refund my money. This was a terrible experience. I will never stay at this place again.

a month ago

My wife and I moved from Nevada to Texas earlier this year and this is the first time we stayed at Woodspring and also our first time staying at a hotel for long term stay. When we came here, it was under different management and I don't want to go into details & repeat what other reviews have said. I can summarize it in one sentence: it badly needed new management. Then the hotel finally got a new management under General Manager Eryss. Big change. All good. From chaos to order, a manager who takes seriously the needs of the guests from TV to internet, etc, something that would help guests have great experience during their stay. We really appreciate the new management. We appreciate how Eryss transformed the hotel as we witness the old and the new and without a doubt, we like the new management.

5 months ago

WoodSpring Suites Houston Baytown provides a comfortable and convenient stay, ideal for extended visits. Rooms are clean, spacious, and equipped with kitchenettes, making them perfect for long-term stays. Staff are friendly and helpful, ensuring a smooth experience. Affordable rates and a practical location make it a dependable choice for travelers.

4 weeks ago

Don’t come here unless it’s last resort! the staff is okay but in terms of if the maintenance of This property ( and I’ve stayed at two others) is absolutely bottom of the barrel! No hot water AND IT’S NOT HOT IT’S LUKE WARM, the elevator never works, got trapped in it today. We can’t access our rooms unless the staff comes to let us in and that’s an inconvenience for everyone including the staff. And I’m not sure what they use to clean the hall carpets with but get a new regime because it stinks worse than it already does here. I’m not sure who controls the maintenance of this building but they need to be replaced asap!!!

2 months ago