Super 8 by Wyndham Intercontinental Houston TX

Sandy Pham

I walked into Room 111 and immediately noticed a strong, unpleasant odor. It smelled like a combination of mildew and smoke, which was really off-putting. I asked the staff to come and smell it, but they got defensive and claimed it wasn't smoke. Out of all the rooms available, this one was by far the worst. I requested a different room because the smell was absolutely intolerable, especially for my children who have lung issues. Unfortunately, my request was denied, and the staff's attitude towards my family was quite rude. In addition, I had a meal voucher from the airline, but the options available were extremely disappointing. He lied, stating that the airline voucher could only be used at his hotel. Which was a flat-out lie. You can use it anywhere that you are willing to put in the CC numbers. The limited menu they provided consisted of only three options, all of which contained pork or meat. The choices were a small sandwich, a bean burrito, or a hot pocket, and they were accompanied by a bottle of water and a bag of chips. Considering the quality and variety, the $12 value did not seem reasonable. I ultimately decided to use my voucher at a different location.

a year ago

Nansi Shandruk

We were checked into room 212. At first it seemed like a normal room. But then we went into the bathroom and there was used soap left over from the previous one. The entire floor in the room was sticky and there were beads from the previous tenants. The floor is probably washed very rarely here. There was a bunch of false eyelashes glued to the blanket. I think I can draw a complete portrait of the previous tenant. It seems like this hotel doesn't know what housekeeping is. Oh yeah, there are only towels and shampoo for one person, even though two people checked in.

a year ago

Gregoryiana Morris

The staff was great, rooms were exceptionally cleaned! I’m giving one star because of the shuttle service. Getting to the hotel the driver almost ran us over in the parking lot. As we were walking in it seemed as he was just throwing the luggage out of the van at his elderly passengers. The next morning he almost left us at the hotel and he was driving like he was in the Daytona 500! When asked by another passenger if he could slow down his response was as nasty as I’ve ever heard in my life! I’ll never book there again if they’re using the same service

2 years ago

Janine Darby

This super 8 is very nice. My room and bathroom were clean. Bed is firm, but that didn’t bother me. I liked that my room had hard wood floors instead of carpet. The only negative for me is that there is no gym. My stay here was comfortable and quiet.

7 years ago

Ola O

The room smelled horrible. The air was stuffy and although the room said non-smoking it smelled as if someone had been smoking and sprayed air freshener to cover up the scent. The a/c smelled of mildew. The airport shuttle is NOT 24 hours. We scheduled a shuttle for 3:30, arrived in the lobby at 3:20 and the shuttle had allegedly left already! The front desk personnel barely spoke English and was completely unhelpful. As they say, you get what you pay for! Do yourself a favor and spend the extra bucks to stay at one of the better hotels in the area. Luckily one of the near by hotels shuttle was courteous to drop us to the airport. Worst experience ever!!

9 years ago