Staybridge Suites - Houston NW Cypress Crossings an IHG Hotel

Craig Smith

Staybridge Suites Houston NW Cypress Crossing by IHG Dates stayed: 12/12–12/14 I had a fantastic stay at the Staybridge Suites Houston NW Cypress Crossing. From speaking with Adrian at check-in to check-out, the experience was seamless and exceeded expectations. Adrian was welcoming, professional, and attentive, making sure everything I needed was taken care of throughout my stay. The suite itself was spacious, clean, and very well maintained. I especially appreciated the comfortable bed, quiet atmosphere, and the thoughtful layout that made it easy to relax after a long day. The property felt safe and well kept, and the amenities were a great bonus. Having a fully equipped kitchenette and plenty of space made the stay feel more like home than a hotel. Everything was exactly as advertised, if not better. Overall, this was an excellent stay, and I would absolutely choose this location again when visiting the Houston/Cypress area. Highly recommended for both short stays and extended stays. Thank You, Mr. Smith

2 months ago

Brian Hodges

Beware of this hotel! Stayed here for 3 nights and like usual I cleaned the room up the best I can. We washed all the dishes, bagged all of our trash which was left by the door, and put all the towels in the bathroom. All of this just to get a 250.00 cleaning charge! On top of all of this only the general manager has the photos apparently and having a hard time getting a hold of him! As a IHG card holder I expected a little bit more. I will never stay at this hotel again and really wish we had better hotels for family's out there! They told us feces was left on the walls! Should have at least called me before charging me a cleaning fee to figure it out!

a month ago

Casey Parker

I booked for the wrong day on Expedia. Did I pay extra for the cancellation or reschedule option? No. I did not. So regardless of my next move I just lost $150. For a low income family who is visiting from Ft Worth for our daughter’s cheer competition, this was devastating. However Kori was such a sweetheart. She saw how upset I was and did everything she could to get us into another room for the lowest fee possible. Our stay from that point on was great! Thank you Kori, you’re awesome!

a month ago

J V

My brother and I had great rooms - 2 and 1 bedroom suites on the 3rd floor that were clean and had all the amenities. My parents and other family with rooms on the first floor had a weird smell, I think from the air conditioning units. And there was a dead cockroach under the sink of one room. Everyone at the front desk was great, and the location was excellent. I would come back, but only to stay on the third floor.

2 months ago

Guillermo Morales II

Great option to stay, staff is super friendly and helpful. They offered food on Monday, Tuesday and Wednesday for social gathering with other guests. Very comfortable stay. About location, what I found is that there's not much within short walking distance, but with a longer walk there are convenience stores and some restaurants.

3 months ago