SpringHill Suites Houston Northwest

G Dunlap

Hotel is nice, seemingly undergoing some renovations or construction of sorts as equipment and painters tape i found around my door makes evident. Layout of the hotel is weird with how they have the parking lot and have one of the 2 entrances chained off. People also routinely made their own parking spots wherever they could during my week long stay. This hotel is also being compared to another area Springhill that I usually book at for work trips to the area; long story short I'll be more vigilant to make sure I book the correct SpringHill

a week ago

Tiffany Penson

This is not a 5 star hotel with a concierge lounge, but some of the staff treated me as though it was. Especially Cameron, he's the best! Overall, my stay could have been better but the actions of the staff is why I give it a 5. The hotel was nice, clean, and quiet even during the renovations that were happening. The fire alarm went off during my stay and on my walk down the stairs with other guest, there was a woman walking up and told us to just head outside. Turned out it was a false alarm. I called the front desk to verify if the elevators were out still and they were, but Cameron offered to take my luggage down the stairs from the 5th floor. When checking out, Cameron was very apologetic about the downside of my stay but honestly, the bigger issue was out of their control. What you should know is that breakfast is over at 9am during the week. I was told a later time at check in and missed it. This hotel is also really close to a mall which had several restaurant options around it. Will definitely stay here again.

a month ago

Laura Murray

Imagine (Director of Sales & Catering) is amazing and the main reason we continue to use this hotel for our members every month for the past two years! She truly cares for the guests and goes the extra mile to ensure everyone always has the best stay. The hotel is reasonably priced, includes breakfast and the rooms are clean. I highly recommend this hotel and ask to speak with Imagine if you happen to need anything!

a month ago

Rital Munawar

Amazing hotel, I came here and all the workers were so absolutely kind and friendly. My young toddler son is very talkative and he was always talking to the workers and receptionist here and they were nothing but kind to him and they were really calm and respectful and even gave him a free bag of chips. The rooms in this hotel are really nice and its affordable too, I stayed here for 2 weeks and had no issues at all. The breakfast is amazing and I love the waffle maker, and they also have many other great options for breakfast. I'm looking forward to my next visit.

3 months ago

Pamela Hawkins

I have had the absolute pleasure of working with Imagine Peels, Manager at SpringHill Suites, for several years while hosting multiple events, and I can say without hesitation that she is exceptional. Her professionalism, consistency, attention to detail, and genuine care for her clients set her apart. Imagine does not just “manage events” — she partners with you to ensure success. She is always responsive, organized, solution-oriented, and committed to excellence. Whether it’s last-minute adjustments, room coordination, or ensuring guests feel welcomed and supported, she handles everything with grace and efficiency. Because of her reliability and leadership, SpringHill Suites has become a trusted space for my events. I return year after year because I know I am in capable hands. Imagine Peels is a true asset to the hotel and a blessing to anyone planning an event. I highly recommend her without reservation. — Coach P aka Pamela Hawkins

3 weeks ago