Scottish Inns & Suites Willowbrook
About
Palace Inn TX-249 is located in Houston, 3 km from Sam Houston Race Park, and offers free WiFi. George Bush Intercontinental Airport is within a 20-minute drive. Each room at this hotel is air conditioned and has a flat-screen TV, microwave and refrigerator. The private bathroom is equipped with free toiletries and a hairdryer. Some rooms include a seating area with a sofa. There is a 24-hour front desk and a launderette at the property. Memorial Park is 26 km from Palace Inn TX-249, while the Galleria is within a 25-minute drive. Downtown Houston is 25 km away. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the cardholder must be present at check-in. Otherwise, please request a credit card authorisation form. Please note that an 8% service charge may be applicable.
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Reviews
Stephanie Lewis
Clean rooms. no hassle getting in. Nice friendly guy in the office. Good descent room for a good price and hassle free is always a winner.
3 weeks ago
Shane Thomas
I had stayed here a few nights before and it was halfway decent enough to catch some Zss but I stayed in a room last night and when I went in the bathroom there were two roaches crawling on the floor and bye the side of the toilet on the wall, the microwave was extremely unsanitary very disgusting and the bed sheets had stains on them had to get sheets replaced woke up this morning itching a lil bit too, my stay last night was very uncomfortable when I told the lady about the roaches and dirty microwave the next morning she just looked at me like I was crazy one thing I’m big on in is cleanliness and as a business they need to make sure microwaves, refrigerators, bathrooms, towels and sheets are A1 at all times y’all need a better cleaning staff because that was terrible I don’t think I’ll be coming back 🤷
a month ago
Luis Manuel Abreu Valdés
It is what it is, but for what it is and cost I found myself in a nice and relaxing room.
4 months ago
TYBWayne
Was a loyal customer of there’s for a long time never had a issue, about a month ago i went & got a room. Went into the room & saw roaches in the bathroom, asked for a room change & saw smaller roaches in the second room in fact when i stepped in i stepped on one. Went to the front desk & asked for a refund they told me no. Went to get a room & they told me i was basically black balled from the premises. Because i left after trying to get my refund. Terrible way to treat a loyal paying customer.
2 years ago
Dolores Garcia
Very nice rooms!! Brand new. I was given a king suite for the price of a regular room. Despite not having too. It has a microwave, stove top and a refrigerator. Thank You for just being an awesome company and not taking advantage of people during a pandemic and a disaster. I will make sure I stay here every time if I ever need a room! Thank You from the Garcia Family
5 years ago
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