Romana Hotel
About
This 8-storey Houston hotel showcases a glass elevator with views of the skyline and has rooms with free wireless internet. It is just 4.8 km from both Memorial Hermann Southwest Hospital and The Galleria shopping centre. A TV with cable channels is a standard feature of all guest rooms. Non-smoking rooms are available at Romana Hotel - Houston Southwest. Guests can exercise in the on-site fitness centre or swim laps in the outdoor swimming pool. A business centre is accessible for planning your trip. Southern Baptist University is 5 minutes drive from the property. Downtown Houston is within 16 km. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 40 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note: cash payments require a refundable deposit of USD 25.
Contact Information
Reviews
I wish i could give zero star. This hotel is still in the 20th century. Leaking roof. Roaches in the room. Roaches in the fridge. Broken doors Broken locks No towels No tissues. Poor infrastructure No breakfast No room service No dustbins Only the location is nice. It's near to highway. And has good view. I really don't know how they managed to get the license to run something like this.
3 weeks ago
Do not book here. Dirty - trashy - and unsafe. I booked last minute on Friday for 1 night because no other hotels nearby have rooms available. When I arrived, property look like an abandoned property, debris/junk all around the building, not enough lightning. When walk to the front entrance there are two homeless men with ripped dirty clothes and pant half down to butt looks drugged and unhealthy, so I got scared got in my car and run. I called Travelocity to cancel but the property rejected claiming it was safe. They refused to refund I lost two rooms around $200. I should have read reviews before booking. Don’t book here, go there and see for yourself. Your safety is the most important.
a month ago
Checked in, the receptionist sent me to an occupied room. Went back to front desk, he brought me to another room... full of roaches on the bed, headboard, baseboards, all over. I was in the room for less then 5 mins. Went and told them this isnt going to work for me and the guy wasn't helpful at all and refused to give a refund... I didn't even stay in the room more than 5 mins!!! Rip off dont lodge here.....
3 weeks ago
The room is very outdated, needs to be remodeled ASAP looks like something from 1950s. The furniture stinks like black and mild smoke. Cigarette holes in bed cover. Roaches are all over the place. If you need a place to sleep for a couple of hours and keep moving I would suggest just that. I only gave a two-star review because the view was nice from the balcony. That's the only thing I can say that was nice about this hotel
5 months ago
I prepaid for 3 nights and when I arrived at midnight after my delayed flight they told me they let someone else have my room and sent me to a hotel that didn’t even have hot water. Then I show up the next day like they told me to get the room I paid for and they told me I’m not in the system, no refunds. I went to the Romada and it’s worth the extra money.
3 weeks ago
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