Red Roof Inn Houston – Spring North

$400 a week to live in pure squalor. It is evident that money is not being put into the upkeep of the property or pest control. This is a Red Roof Inn yet the doors aren't red. They require a contract to ensure you pick up your dog waste, however it is not enforced as dog waste is in large supply. The ice machine was out of order. The room door did not meet the seal, thus rain and bugs seep under the door and into the room. Once I opened the door, I was met with a pungent odor. It was a mix of mold and paint. I coughed for the entire week. Roaches could be found on the bathroom floor and inside the tub. The water pressure was so low, I could not properly shower. None of my 2,000 parts were wet simultaneously. I am glad I brought my own towels as theirs were soiled. Housekeeping was limited to spot cleaning, as the walls, lamp shade, and furniture was visibly soiled. On my second day, I was locked out of my room because the housekeeper stated I had a snake. I, in fact, have a bioactive plant terrarium, with nothing but plants and a skull. On my last day, the clerk told me that the manager said I cannot have plants in the room. Plants!?! I had to inform him several times that I was in fact not staying there. The room was nasty and I was extremely uncomfortable. The location was good, as it is close to Walmart and other food options.

9 months ago

Our room was clean and the beds were good and had mid size pillows, clean sheets with a good cover that was warm. The A/C worked good. They accepted our service dogs and they are very dog friendly. Everything worked, small refrigerator & microwave, TV with good cable.

3 months ago

My son and daughter in law stayed there and were treated very rudely. He and his wife were told that they needed to check out if they had not renewed for another night. My son said that they would and were going to go down to the front desk to do so once he got dressed. They lady called the room not five minutes later and told them to come now or that their belongings were going to be thrown out. My son is a military officer. He and his wife are upstanding people and to be treated like that was really disgusting and appalling. The whole situation is really troubling and ghetto to say the least. If you can help it do not book at this hotel.

a month ago

I hadn't been here in almost a year and this definitely was a pleasant stay and the remodeled rooms are a 5⭐. I would definitely stay again and would highly recommend it to all my family and friends. The price was superb and easy access to restaurants.

a month ago

I stay at this hotel often when traveling for work .I have a dog who has problems getting around due to age and the night manager went above and beyond to accommodate our needs at a very short notice as always our stay was quiet and comfortable.

2 months ago