Red Roof Inn Houston – Jersey Village

Traci B

Friendly staff and decent stay. My stay at the Red Roof Inn was overall okay. The staff was extremely friendly and helpful, which I really appreciated. The only issue I had was with the cleanliness of the room, which could use some improvement. Other than that, it was a decent stay and the service made a positive difference.

a month ago

Yagnesh Mangroliya

I had a wonderful stay at this motel! The room was very clean, comfortable, and well-maintained. The staff was extremely friendly, welcoming, and went out of their way to make sure everything was perfect. Check-in and check-out were quick and hassle-free. The location was convenient, with easy access to nearby restaurants and attractions. For the price, the value was excellent, and I felt very safe and at ease during my stay. I would definitely recommend this motel to anyone looking for a comfortable and pleasant place to stay!

5 months ago

Joshua young

Booked a overnight stay for 2 adults online in the morning and arrived that evening around 8pm. The location was ok to get into, the GPS took us to a random ally way so just look for the sign. The guy at the front desk was really friendly and welcoming, had us checked in quickly and easily. Online the rooms looked great which was the reason for booking, I wasn't expecting luxury especially for the price but on arrival the room smelled old and stall, you could tell the room wasn't booked or cared for in a long time. The trash was full with food trash and the desk was covered in dust and stains. The bed had not sheets or covers, and we only got two stained pillows with no covering. The bed was not made and the topper and mattress had what looked like pee/sweat stains, burn holes, and hair all over it. The couch was fine but it just had a random blanket on it. The curtains were stained and hard, and the walls looked unclean and like the furniture was dragged against it at some point. For booking in the morning I would expect the room to be ready by the time we got there but it obviously wasn't so it was very disappointing. Went back to the front desk and checked out, explaining the situation and ended up staying at another hotel for the night. He was understanding and wished us a good night, but to have a no refund policy and give us a room like that is infuriating and disappointing. Will not be coming back and I hope someone dose something about the state of the rooms there, I hope their all not like that one I got.

5 months ago

Sunflower

The hotel rooms are very spacious and the staff is very nice. I've been staying here and there at this particular location for over 4 months now love the service location is great.

5 months ago

Tina Parker

Ana was amazing she was very helpful and have been just so professional and friendly. Ana you rock keep up the great customer you always give!!!

3 months ago