Red Roof Inn Houston IAH Airport

Ben Webster

Hello there, fellow travelers! I recently stayed at the Red Roof Inn and I wanted to take some time to share my experience with you all. I'll admit that I was a bit hesitant at first to book a room at this hotel due to some negative reviews I had seen online. However, I decided to give it a chance and I'm so glad that I did. To start off, I must say that the staff at this hotel were incredibly friendly and helpful throughout my entire visit. From the front desk staff to the housekeeping team, everyone was so accommodating and made me feel very welcomed. This really set the tone for my stay and made me feel comfortable and at home. Additionally, I appreciated the convenient shuttle service that the hotel offers to and from the airport. As someone who doesn't enjoy navigating public transportation in unfamiliar cities, this was a huge plus for me. The shuttle was prompt and the driver was friendly, which made the trip to the hotel a breeze. Now, I know that some previous reviews have mentioned issues with the rooms, but I must say that my experience was nothing short of positive. My room was clean and comfortable, and the bed was surprisingly cozy. I was worried about the heater given some previous reviews, but I was pleased to find that it worked very well and kept the room at a comfortable temperature throughout my stay. I also appreciated the small touches that the hotel provided, such as the complimentary coffee and tea in the lobby and the toiletries in the bathroom. These may seem like small things, but they really make a difference in making guests feel comfortable and taken care of. Lastly, I want to touch on the location of the hotel. While some reviews have mentioned that the hotel is located in a less-than-ideal neighborhood, I must say that I didn't have any issues during my stay. In fact, I found that the hotel was conveniently located near a number of restaurants and shops, which made it easy to explore the area. Overall, I would highly recommend the Red Roof Inn to anyone looking for a comfortable and convenient stay in the area. Don't let some negative reviews deter you - my experience was nothing short of positive and I will definitely consider staying here again in the future.

2 years ago

Jessica Cooper

The staff that I encountered was amazing, nice and friendly. The location was very convenient, the area was lit well and very close to shops. My stay was pretty good my only complaints are there was no toilet paper in the bathroom, a hole in the shower, the TV had no channels, for some odd reason the adjoining room door was open upon entry in the room and bed linen was dirty and stained. I have a service animal and was told I would still have to pay a pet deposit for her, I've never had to pay a deposit to keep her in a hotel room I'm just required to show her paperwork and I'd like a confirmation that is required.

3 years ago

Lashawnda Spikes

Pros and Cons: "Pros" are as followed Clean which is a plus Friendly customer service decent area to be in. Peaceful and room prices are reasonable. "Cons" are as followed No breakfast just coffee from 4am- until, It is something like a hole in the wall only 2 doors to enter and exited which can be very dangerous for example what if a fire break out and your on the top floor are a burglary occur. No microwave in the rooms everyone don't want to are cant walk all the way to the front to warm up something. No vending machine you half to get something out their ice box and pay for it through them and it cost $1.25 just for water and $3.00 for a small not a box of hot pockets. But for the most part it was a comfortable stay I've enjoyed every moment.

3 years ago

Monica Ball

We were stuck in Houston for the night due to a flight delay, so United Airlines gave us a voucher for this hotel. The shuttle from the airport was very dirty and grimy, which was our first bad indication. We got the the hotel, and the front desk staff was very friendly and helpful. We got a non-smoking room on the second floor. We had to walk through a cloud of smoke on the second floor just to get to our room - definitely not non-smoking. The bathroom was dirty and full of soap scum. My son pulled back the bed covers to go to sleep, and there were dark, curly hairs on our sheets. They obviously weren't washed between uses. Needless to say, we checked out and went to the Sheraton next door, which was much cleaner and better. I do not recommend this hotel- the Sheraton was worth the extra money.

10 years ago

Ivy Jones

The bed had a giant lump in the middle, the pillows were 20 years old with cases that didn't fit. The phone was practically taped together and not working and it looks like at some point they had a bed bug problem. A man was outside complaining he couldn't breathe and after an ambulance was called, he asked for a cigarette. This is not in a good neighborhood. The heater worked well, and the staff was very nice. It is very convienient to IAH and has a decent shuttle. Still, I will not return. Two stars because I liked the staff.

3 years ago