Platinum Inn and Suites

R. Luin Cox

Very clean new property, comfortable room and bedding, room had microwave, standard size refrigerator, considerable kitchen cabinets and storage. The management was very accommodating and friendly, including standing outside at 2AM helping me, by phone, find the hotel. The difficulty of finding property caused 3 stars for Location: strongly recommend a) guests look at Google Maps, or other, to know exactly what to look for prior to travel, especially if arrival will be during darkness hours. Make an immediate right turn once upon Peek Road from W. Grand Pkwy, then an immediate left to navigate the parking lot toward the hotel. Hotel is opposite Peek Road from Discount Tire shop (your GPS app likely will NOT get you directly to the hotel), b) Ownership needs to install, on property, lighted signage and addiditonal lighted signs along Grand Parkway. Would stay here, again.

8 months ago

Demetrious Transport

My delivery crews were working an assignment for 3 months in Houston area. He rented 4 rooms for the time of the assignment. Service was outstanding!! Rooms were clean and cleaned everyday.

9 months ago

mimi johnson

I stayed here for almost a month paying $90/night and never missed a payment! I may have been LATE about 4 TIMES but never missed a payment. The moment I missed a payment or wasn’t able to pay the owner was very very very rude towards me. I was able to stay later after my check out time which was very appreciative, but when my time was up I tried to get help from others that was around but he sent his workers to come tell me something and made them tell me to leave the property. He’s a very aggressive angry person and I didn’t understand the aggression , yes I understand the business aspect of it but his rage was very uncomfortable. He constantly would have attitudes and it was so traumatizing. Overall the staff is very nice and considerate and the property is very clean and luxury but I really didn’t like him at all!

a year ago

Ta'Keshia Worlds

I frequent this location often and never disappointed with the service, cleanliness and housekeeping! Highly recommend to anyone staying locally, traveling or need a pit stop!

7 months ago

Michelle Nicholson

Read ALL REVIEWS!! Pictures from owner shown are over 2 years old. We were arriving early evening to Houston and had friends that booked a room at this hotel. It looked nice enough when we all met up in the parking lot. I was able to see a little bit of the inside of the room at a glance that they were staying in and it looked clean and accommodating. As all of us were leaving the parking lot we decided to call and book a room. The man on the phone was so rude you can't get a word in edgewise. I asked about this $50 deposit and why it had to be cash and why I can't get a receipt for it if I'm going to book the room and was told that was the policy of their establishment it wasn't going to change for me nor any other customer that has brought it to his attention before me. Very shady this $50 deposit I think someone should look into it as I have worked in upscale hotels before on the coast of Texas I am almost positive that a $50 cash deposit that is non-refundable is more than suspicious I would not recommend we did not book The Room rude rude rude. I've stayed in many hotels in the last 16 months and even in the worst parts of that dirty south have never come across such rude Behavior especially for the front desk staff. First impressions are everything they can make and break your business people please read all reviews. I don't want to hear that you looked over the cameras or that you did this or that and did not find me as a guest you're right I would never ever have state I'm so glad I called him first.

4 years ago