La Quinta Inn & Suites Houston East I 10

Michael “Mike” Lucenti

After a 12‑hour drive, this property provided the rest we needed. Although we don’t typically stay in large cities due to safety concerns, the secured parking and location just outside the busiest areas made us feel comfortable. The staff was friendly and welcoming. Our room was a bit tight but clean and comfortable, with a good bathroom. The shower pressure was weaker, possibly due to being on the fourth floor, but still serviceable. As a pet‑friendly property, we appreciated the accommodations, even though the room carried a slight hint of dog odor. Ordering dinner through DoorDash was easy, and the driver had no issues delivering. While we didn’t use the hotel bar, it looked impressive, and the view was decent. Overall, this stay offered convenience, safety, and comfort, making it a solid choice for travelers needing a break in Houston.

3 months ago

Tyler Monk

The staff and Mrs. Amy were very nice! The rooms are clean and just comfortable. When we showed up the pool was out of service and we got this hotel for the indoor pool. My daughters were really upset. Mrs. Amy actually called another hotel they run and talked to them about letting us use their pool. That was very nice and awesome of her! Highly recommend this hotel.

5 months ago

David Irvin

I stayed at this hotel for 3 nights. It was modern and clean. The room was well appointed. The staff was nice and very helpful. The showers were 10/10. The parking and the whole hotel really felt secure. I will definitely stay here again when I go back to Houston.

6 months ago

Ann

Our stay was pretty good. We a had minor issue, however the staff was on it. Atleast twice a month, we have stayed at this hotel coming up on 3 years. We love it here and we will continue to choose this hotel for our stay while in Houston. Many complain about the front desk services.... I just don't see what many see. The rooms are nice, can they be a little more proactive in some things. Yes, however, I'm sure that's with any hotels/resorts. You will not find a spot where things are 100% all the time. What we know about this place is... They can't fix or correct what isn't brought to their attention. Having attitudes will not solve the problem. If you're not willing to listen, then what's the point. I wil say this to this hotel and staff.... Keep up the good work, and continue to be the best you can be. You can’t please everyone.

4 months ago

aaron b

Upon entering my room I immediately witnessed cockroaches matured and small crawling on the walls , floor and bed. The woman at the desk was nice but very unhelpful I wanted a refund , she said management doesn't allow refunds and I would have to accept another room or forfeit my reservation , I called corporate and while on the phone she called her manager and the manager argued that the front desk couldn't process the refund... I had the front desk phone on my left ear with the manager and my hands free Bluetooth on my right ear with corporate , after several minutes the manager finally agreed to let the employee refund my reservation due to cockroaches in the room.

3 months ago