La Quinta Inn and Suites by Wyndham Houston Spring South

Don't stay here. For the same price, you can get something better. After you pass the front desk, everything smells damp. There was 1 working ice machine, which we realized after checking a couple of floors. The advertised pool was down. The FIRST room they put us in had a TV that didn't work. The second room they tried to give us wouldn't read the key card. THIRD times a charm, right? Nope. The room just felt gross. Stains on the carpet and walls. The room never really cooled down. We were out of there by 7am. Didn't even try to see what breakfast looked like. Felt bad for the staff, seems like a great group in a bad place.

2 months ago

I've stayed at this location several times without any problems. However, on April 16, 2026 I booked a room using my points. Upon arrival they advised they were over booked and did not have a room available. They cancelled my reservation and did not refund my points. I called Wyndham customer service and they advised they cannot refund my points without the hotel's authorization. I've been a loyal Wyndham customer for many years but looks like it's time to switch to a different hotel chain.

2 months ago

Always had mold in the bathroom ceiling had to change rooms many times to non moldy rooms . The pool has been closed for a while , the laundry area never works it is always out of order . The back door hasnt been accessible in a while . The new Manger Jonathan is Awful he is so inconsiderate, rude heartless and Shady, he belittles and caused The Longterm Manager and Assistant Managet to leave ! I have emailed cooperate and the owner Wilfred Barrera about all of these things including the cherry on top Johnathan and have heard nothing back as if no one cares this guy is treating people like trash and belittling people with no reasoning or legitimate explanation . would not recommend this place for a $1. How you treat people makes or breaks the entire experience . Major service recovery is necessary because 1 bad experience can taint the entire stay !

a month ago

We traveled from three states and chose to stay at La Quinta, as we’ve had positive experiences with them in the past, particularly in San Diego. Unfortunately, this stay did not meet those expectations. Upon arrival, we were given a room that had not been cleaned prior to check-in. After notifying the front desk, we were issued a new key and moved to another room on the fourth floor. However, the second room also had several cleanliness issues. There was a strong, unpleasant odor, the toilet had not been properly cleaned, and the carpet appeared unvacuumed. We also noticed a bug in the restroom, dusty nightstands, a rusty nail behind the bathroom door, and visible dirt under the sink area, suggesting the floors had not been swept or mopped. Overall, the condition of the rooms and general upkeep of the hotel were disappointing. It seems that improvements in housekeeping and maintenance are needed. We hope La Quinta addresses these concerns to provide a better experience for future guests.

3 months ago

I stayed here for 2 days and nights for work. Check in was fast and smooth. Clerk behind front desk was polite. Room I stayed in was clean. Bathroom was well stocked with towels and other hygiene products (soaps, shampoo and moisturizer). Room was surprisingly very spacious. Had a separate seating area to relax in. My room also had a sofa bed. Didn't need to use it but was nice to know it was there. Furniture was slightly outdated but definitely functional and clean. The bed I slept on was a bit to soft for my liking. Linens were clean. For the most part room was quiet. Occasionally I would here the television on in room next to me but it was tolerable. They do have breakfast in morning down in main lobby area. Surprisingly a decent selection. I had scrambled eggs and sausage with toast and of course coffee. They also had a waffle maker on hand and varieties of fruits, yogurt, juices and cereal. Overall I enjoyed my stay here.

5 months ago