InTown Suites NASA

Tracy Turner

Have stayed at other InTown suites recently and needed to move to this location, for job purposes and tried booking online which said reservation was made, but somehow got cancelled, and no rooms were available. However their daytime manager, Laura, who is amazing and attentive, took our number in case of a cancellation and called us that evening because they had a room become available!! She’s been nothing but accommodating and understanding and 100% helpful with our experience here. She definitely goes above and beyond for her residents. Positive attitude and smiles!

4 weeks ago

Beau Forney

Laura has been very attentive listening to my questions and concerns. She has shown great customer service for myself and (other guests after speaking to them) to ensure our stay here is accommodating and enjoyable! Laura also helped me at the InTown Pasadena location! The Staff at Webster are great and a main reason I have stayed longer than I originally planned. Best wishes to the Staff, Thank You!!!

4 weeks ago

Akin

I lived here for more than a month in room 330. It is a great location---the management is nice. It is clean and quiet. Laura at the front desk was amazing, polite and did a great job making sure guests were comfortable. Ms Dawn and Mr Brandon were equally great, they were always on top of things and made sure the guests adhered to the rules of the hotel. I have stayed in numerous hotels but I stayed here the longest. I was glad I chose this place, the location was great, safe and the staff were always available to assist me even after the office was closed. Thank you Dawn, Laura and Brandon. You all make a great team.

a month ago

Nasir Khan

I have been here for almost two months. The room and facility is well worth the price. The staff including Laura, Dawn, and Brandon have been very professional, helpful, and courteous. I have seen significant improvements in the property during my stay.

4 weeks ago

HR Hitt

It's been a year or so since my kid and I stayed here, but I remember it like it was yesterday. Sydney was the manager at that time, and she was amazing. She took the place of another manager who was not quite so amazing, and she made up for his shortcomings in the beginning. The housekeeping manager was wonderful (some of the other housekeepers, not so much). The location is great, and while it's not as fancy as some of the surrounding hotels, it's not really supposed to be. We were there for almost a year, and I wish we could have stayed longer. If we ever had back down there, InTown Suites Webster would be my first choice for an affordable stay in a really more-than-decent extended stay. Buyer beware, if I remember correctly, the rates are not nightly, they are weekly rates. I can't remember exactly, but the minimum stay might be one week. I walked around the building when Hurricane Beryl was going through... an insane hurricane season.... Five stars, not because it's a 5 star hotel, but because it is what it is.

3 months ago