Homewood Suites Houston Kingwood Parc Airport Area

Mackenzie Berry

We stayed here for the Houston Renaissance festival. The breakfast is included in your stay; It was an amazing breakfast, and I couldn't speak more highly about it!!! The menu varies a little each day, but they had eggs, sausage, potatoes (one of the mornings), overnight oats with chia seeds, yogurt, oatmeal, a pancake maker, various breads to toast, etc.The available hot sauce, slivered almonds and other nuts, whipped butter and other unique spreads were small ouches that really made a difference in the quality of food. The staff was fantastic, and the owner was very involved. He asked if we had any constructive criticism or any bad experiences during our stay (We did not, but this is a great practice and showed me how much he cared about the quality of service being provided, which prompted me to write this review). He and the other staff clearly take a lot of pride in the work that they do, and it shows. I'm in the military, and recently signed up for the AMEX Hilton Aspire card, as it gives you automatic Diamond status, and the annual credit card fee is waived for active-duty service members; I am SO happy that I did, because we did receive a space-available upgrade from a one-bedroom one-bathroom suite with a pull-out sofa bed to a 2-bedroom 2-bathroom suite with a king and 2 twin beds. We had four adults (one couple, and 2 singles), and this upgrade made it exceptionally more comfortable for the four of us! They also provided a welcome gift of 2 water bottles and a snack, which is lovely. 10/10 this hotel is very well run, and I highly recommend it!

3 months ago

Patricia

Hi. I would like to write a review for Henry Mesia at the Homewood Suites by Hilton Houston-Kingwood Parc-Airport Area. He is an incredible hard worker who cleans the kitchen and common areas, makes repairs, handles the garbage, maintains the pool and even prepares breakfast. He works non-stop from start to finish. He is humble and always willing to help. Henry truly goes above and beyond his duties and I believe he deserves a salary increase and ' Employee of the year ' award'. I highly recommend him and give his service a 5-star review. Employees like Henry are what make this Hilton location stand out".

a month ago

MikeTT

I’ve stayed here a few times, but this last visit I could tell this place really went down hill. The first thing I noticed is that the wifi was terrible. It was like the wifi on a plane where you can send iMessages and nothing else. Normally this wouldn’t bother me, but I also had no cell signal with Verizon and had to walk down the street to make a call or do anything in my phone. I got a note slid under my doors last night telling me my water will be turned off today. The gym has weights and only 1 treadmill. I came out for breakfast this morning at 6am and it wasn’t out. I looked to at least get a class of water and they didn’t have that much out either and they don’t have a place to refill water bottles. It’s currently 6:30 and they still don’t have breakfast out, so it looks like I’ll have to go out for breakfast. I travel a lot and stay in a lot of hotels and this is probably one of the worst experiences I’ve ever had. I don’t even like writing reviews, so the fact that I’m writing this now should speak to how bad this place has become.

4 months ago

Tom Franklin

I had an excellent stay. The staff was knowledgeable and friendly and the room was clean and equipped with everything I needed. Thank you for a great time.

2 months ago

Kristen Pulliam

This stay was probably the best hotel stay I have had in years! The room was very spacious, clean and comfortable. The breakfast for all three mornings was very good, pool was great and location was perfect! Lastly, the hotel staff, especially Kim, were incredibly helpful! Highly recommend!

6 months ago