Homewood Suites By Hilton HOU Intercontinental Airport

As good of service as it gets, which is what I want when I'm tired after a flight. I don't want to have to worry if I'm bothering the front desk person for basic hotel accommodations when it's simply their job because of a poor attitude. I didn't have to worry about that with Shay, the front desk woman the night I walked in. She showed me where I can get a mug for their 24/7 coffee, gave me the number of room keys I requested, etc. But she also went above and beyond. Our first room had an unideal smell admittedly, but she put us in the same-layout room no questions asked immediately. Truly amazing service, made it easy for us to relax after a long flight, definitely would come back in the future. It helps that the lobby is incredible to do work in, as homely as any you'll find in this price range.

3 weeks ago

The rooms were quite clean and I liked how the towels were folded nice and neat, the beds were comfortable and tidy but thats where the niceties ended for me. The water in the shower wouldn't get hotter than llukewarm. The breakfast was rather disappointing as well, stale tortillas and extremely greasy meat and eggs to go with them. Overall it wasnt the worst experience, but not being able to have a hot shower or enjoy my breakfast definitely took off of my experience here

a month ago

Homewood Suites by Hilton Houston IAH Airport Beltway 8 offers spacious, comfortable suites ideal for short or extended stays. Rooms feature kitchenettes and modern amenities for added convenience. The property is clean and well maintained, and staff are friendly and professional. With complimentary breakfast and easy airport access, it’s a reliable choice for travelers.

2 weeks ago

During our four-week trip from New York to Houston, we stayed at a total of 15 Hilton hotels across different brands. Unfortunately, the hotel in Houston turned out to be the weakest of them all. Upon arrival, there was no one at the front desk – only a sign saying “Back in 5 minutes”, which remained there for what felt like an eternity. The pool faced directly onto a busy multi-lane highway, which made it far from relaxing or inviting. We had chosen this property mainly because of its proximity to the airport, but for any future trip we would certainly look elsewhere. On the positive side, the room was clean and well maintained, and breakfast was in line with the usual Homewood standard. The overall price-performance ratio was okay to good: this was actually the cheapest stay of our entire journey. In hindsight, however, that should probably have been a warning sign. All in all, it was not the pleasant ending we had hoped for after an otherwise wonderful trip.

5 months ago

Breakfast is great. Everything was good except the front desk clerk is always in the back room. You need to ring the bell to get their attention every time. Once you realize that, you don't have to wait for them to ask a question or reserve a shuttle to the airport. At first, I only saw the sign that says the clerk is "temporarily away" so I waited longer than necessary.

4 months ago