Home2 Suites by Hilton Houston Pearland

The location right off the tollway makes it really convenient for getting around the area. The rooms were clean, quiet, and comfortable, which made it easy to relax after a long day. Breakfast was good, and I especially appreciated the added touch of using real plates and cups instead of disposable ones it makes a difference. After reading some of the other reviews, I honestly think sometimes people are just unlucky. My experience was smooth from start to finish, and I wouldn’t hesitate to stay here again.

4 months ago

I was happy with my stay. Friendly welcome, clean and spacious room. I’m very picky with cleanliness especially bathrooms and our room was very clean. The only feedback I have is that the breakfast area needs to be better organized for easier flow especially when it’s full. The plates are in a draw in front of the food so you have to get in between people in the line to get plates. Also, there is a big table right behind the breakfast station, making it very uncomfortable and limited space when making the line for breakfast. The ladies who were serving were very nice though.

4 months ago

Upon entering the premises, Home2 Suites by Hilton consistently delivers a positive initial experience for all visitors and guests. The parking facilities are meticulously maintained. The lobby's contemporary aesthetic, featuring vibrant geometric patterns on both the carpeting and accent walls, creates a visually engaging environment. The entire property is maintained to the highest standards of cleanliness. Our staff members are consistently courteous and amiable.

a month ago

Hilton Honors silver member here. I’ve stayed at this property many times over the past Year and a half, It has fallen into disrepair. My TV was not functional when I checked in. Went back to the front desk, asked to be booked into a different room, Front desk agent was dismissive. Front desk agent came to my room, Was able to get the TV to power on. Unfortunately, the TV never powered on again after this, I’ve been unable to watch TV for my entire stay. Totally unacceptable. No accountability. Entire staff is dismissive. This operator is doing a disservice to the Hilton brand, There are many appliances on the property with notes that say “no working”, etc. Recommend an immediate audit and remediations.

4 months ago

Started by loosing my reservation. Was there 6 days, house keeping never checked my room once. No fresh towels, toilet paper ran out, garbage never emptied, bed never made. Most uncomfortable bed outside of a prison... Upon my early check out when I expressed my dissatisfaction, I was dismissed... Whats the $50 deposit for when your hotel offers less comfort than a motel 6!

4 months ago