Holiday Inn Express Houston Southwest Sugar Land

I stayed a night with my family with two kids. 1. The indoor pool was great. The water temperature was perfect and the area is well-managed. 2. Breakfast was great. The area was extremely clean. All day coffee machine was super-plus. 3. Rooms are clean and beds are comfortable. 4. Staffs are very kind and nice. We will definitely stay again later.

3 weeks ago

We stayed at the Holiday Inn Express for just one afternoon and overnight, and overall had a very nice experience. The hotel is easy to get to and in a convenient location, which made travel simple. The property itself was very clean, and the staff members we interacted with were all incredibly friendly and welcoming. Our room was comfortable and had everything we needed for a short stay. The free breakfast in the morning was decent and made for a quick and easy start to the day. We did discover there wasn’t a shower curtain when it was time to shower, but it was late and we just made it work, no big deal. Even with that minor hiccup, we enjoyed our stay and would definitely stay here again. The comfort, cleanliness, and friendly staff made it a pleasant stop.

4 months ago

We stayed in other Hotel before, entrance of the hotel was very attractive but customer service was not that great so we move to Holiday inn Express Stafford & at 1st my 2.5 year old daughter said she didn't want to stay there cuz the entrance was not that great compared to the other one but man the service, room, staff everything was so great. Sandra was at the counter & she is an asset for the company. we will definitely come back. Highly recommend this place.

3 weeks ago

I should have left this review a long time ago but I did not have a chance to. I had an amazing experience at this location. The staff was amazing and they were very attentive. The staff members were amazing especially the front desk staff. What i love the most was the diversity and how genuine they were. The rooms were very clean and everything was near the area. I would recommend please have more bacon days because for people that are staying for a longer period of time eating sausage everyday can be a lot but overall it was ok. Thank you for your hospitality. I travel a lot and I have never given a hotel a large tip but this hotel deserved it. Thank you all. The manager should be proud of you.

3 months ago

I recently stayed at Holiday Inn Express Stafford NW - Sugar Land for 2 weeks during a home remodel. If I could not be at my house, this was the 2nd best place! Everyone was friendly & helpful, always greeting & asking if I needed anything. Sandra was very welcoming & made me feel at home. Everything was super clean including the lobby; a fresh clean scent was the first thing I noticed in the lobby. I often saw the entire lobby area being mopped & the windows being cleaned. Housekeeping services in my room were fabulous. Marina especially did a great job & made sure things were just the way I liked or needed for my long term stay. The bed was comfortable; the furniture in the room suited my needs with a desk, luggage shelf, small refrigerator & microwave. The refrigerator kept things very cold which is unusual for a hotel; this was very helpful for a 2 week stay. Complimentary breakfast was delicious with a good balance of types of food including yogurt & fruit. The afternoon cookies & citrus beverage was a special treat I looked forward to & Wednesday mixers with drinks & food was very nice. All of these things helped me during a stressful time by providing comfort, convenience, relaxation & a friendly, courteous atmosphere. I cannot say enough good about this hotel & those who work there. Thank you everyone for showing me they cared that I was comfortable & for helping me make it through my home project! It really did make a difference for me & kept me smiling & relaxed. Thank you, Thank you

4 months ago