Hilton Garden Inn Houston Energy Corridor

K Sobiesiak

This is one of my favorite properties as a Hilton Honors Diamond member. It was clean, quiet, and convenient. World’s best hotel breakfast that included a true avocado toast! Rod the manager helped me resolve a minor billing issue so quickly. I can’t remember all of the names of the staff who helped me but they were each fantastic! Can’t wait to go back.

in the last week

Chris

Friendly staff! Great rooms! Perfect location to Tons of food but don’t go too far, the hotel has a restaurant as well as a bar! Food and drinks were fantastic! The Bartender was THE BEST! Both nights I stayed here I went down to the bar and she helped and talked to us like family, she was extremely nice! The hotel was so quiet I don’t even know if I had anyone next to me or across from me. I would definitely come back again!

2 months ago

S Young

This was our first stay at the Hilton Garden Inn Energy Corridor. I checked in via the app but picked up a physical key as a backup. The front desk staff was initially a bit standoffish but became more welcoming after some conversation. I was informed that a complimentary upgrade was not available because I had already checked in through the app, which was the first time I had heard of this policy. I have been with Hilton for over two decades and am a diamond member. The room was clean, and the layout was very similar to other Hilton Garden Inn properties we've stayed at. We had an approved late checkout at 12:30 pm and placed the Do Not Disturb sign on the door; however, housekeeping still knocked around 11:30 am. This was disruptive, especially as we were on an international call with family in Scotland at the time. I shared the incident with Ethel, the front desk manager, but found the interaction dismissive, as she appeared preoccupied with her phone and gave the impression that my concern was an inconvenience. I later emailed Lincoln, the guest service manager, but did not receive a response. Overall, the stay was acceptable, though service consistency and responsiveness could be improved.

a month ago

Nanda

Stayed for 7 nights with breakfast booking. Even after my request , they outright refused to make even a single vegetarian item in hot breakfast. I paid hundreds for just bread slices. Vegetarians- stay room only or take any other hotel, plenty of options in this area

a month ago

Josh Gonzalez

My stay at this Hilton was absolutely wonderful! The staff went above and beyond to make me feel welcome and comfortable from the moment I arrived. Check-in was smooth, and my room was spotless, cozy, and quiet — exactly what I needed after a long day of travel. Big thanks to Pierce at the front desk for being so accommodating and welcoming.

5 months ago