Hampton Inn & Suites Houston Bush Intercontinental Aprt TX

Connor Peterson

What a perfect stay with the nicest people. The shuttle driver, ROY, was waiting for us when we walked outside at the airport. He was super friendly and helpful. We tried the food truck next door to the hotel on his recommendation.it was fantastic. The desk clerk, FIDELITA, WAS QUICK AND FRIENDLY. The next morning at the breakfast area, TIA, the attendant was smiling so big, especially for early morning, and was so helpful and engaging. Whatever medications the management is injecting the employees with, Keep doing IT. The hotel is close to the airport and very nice.highly recommended by me.

3 weeks ago

Derek D

Checked in after a late night of driving, had a room scheduled prior. Check in was super easy and not an issue. Confirmed the room and dogs staying. We have a gooseneck trailer and the lot was big enough we weren’t in anyone’s way. Clean room and lobby, very presentable and managed well. Navroz was our front desk representative to text us after check in. Connected gas station, and jack-in-the-box for meeting basic needs. Would recommend. You can hear the planes but you’re near the airport so that’s not a negative to the hotel.

a month ago

Larry Baker

Outstanding Stay – But Tia is the True Highlight! Convenient location right near the airport (with the expected plane noise, which we knew about and didn't mind). The front desk staff was wonderful, especially the lady who checked us in early around 11:30am instead of making us wait until the usual 3:00pm check-in time—she went above and beyond right from the start. But the absolute star of our entire stay was Tia at the breakfast bar 🤗. In my experience, this is one of the most overlooked and underappreciated roles in any hotel, yet Tia completely transformed it into something truly special. This young lady delivered hospitality on a level we've rarely seen, even coming from New York State where we're used to fast-paced but often impersonal service. Tia didn't just refill items or keep things clean—she genuinely cared, anticipated our needs, engaged with warmth and enthusiasm, and made every morning feel welcoming and memorable for me and my family. Tia is exactly the kind of employee hotels dream of: energetic, attentive, professional, and full of heart. She stands head and shoulders above the rest and is the one person who makes guests want to come back. Tia absolutely deserves to be promoted—whether to a supervisory role, training lead, or higher. She should be heading up training programs across all Hampton Inn/Hilton properties worldwide. Her natural talent for creating exceptional guest experiences is too valuable to stay in an entry-level position. Hotels need more people like her leading the way! Thank you, Tia—you made our trip unforgettable! 🙌

a month ago

daylon martin

Its a spark, so set your expectations at that level. Converted from a quality inn so there's that...and the owner private so some hilton honors benefits aren't honored...many of the private owners in GA and FL skimp on this part. Service was great and the check in process was easy. The hotel staff, especially the night manager was amazing!

a month ago

Benjamin Porter

Great place to stay near the airport. Shuttle service prompt. I was really impressed and appreciative of the service as well. Lenell was there both afternoon and morning and really knows what she is doing. Quick and efficient and friendly. My room air conditioner wasn't working, and she got someone up there right away. When it needed deeper maintenance, she switched my room quickly and painlessly. Much appreciated, will definitely stay here again.

5 months ago