Hampton Inn Houston Downtown Tx

Shawn C

I visited this hotel for a business conference with a colleague from college and after a day of travel, we finally arrived to the hotel only to find out there was an issue with payment. Fortunately, the kind man at the desk, Reggie, was willing to allow us to go up to the room while he contacted the school in order to resolve the issue. Very thankful for the kind service Reggie, definitely would recommend, the rooms are amazing!

4 weeks ago

Isabella F

We arrived at 11 pm freezing cold. The service was alright, one of the valets was very nice. However, after we got into the room and unpacked our suitcases, then took our clothes off to shower. Come to find out, our shower was completely broken, with only drippings coming out! The room had no heating and was blasting AC that we could only turn low. We were hopping around without clothes, freezing our butts off, calling the front desk. Before we even said anything, they said they would move us to a different room. They must have known that the shower was broken, and yet still allowed people to book the room. This was a terrible experience overall and I don’t know how this hotel has a 4.2 rating.

a month ago

Elizabeth Arraut

Room was OK, the floor in our bathroom was warped & water damaged. We were woken up at 430am (after 9 hours of airports & delayed flights) to someone blasting mariachi music, we called the front desk to complain & they said it was probably a car driving by (we were on the 9th floor, not likely), it went on for nearly 2 hours before it stopped & we were able to finally rest. We called prior to checking in to see where we're supposed to park & we were told they offer valet & that was it, I assumed that was my only option. However, they charge $60 per night when there is a lot directly across the street that is only $20. Would I return? Probably not. The highlight of this hotel is the AMAZING breakfast that is offered!

a month ago

Dena Lenard

My room was clean. The staff was really great. They helped me out tremendously because my flight, originally scheduled to land at midnight, didn't land until 5am. They made sure I was already checked in when I arrived so I could just grab a key and get to my room quickly. They also granted me a much needed late check out. I would absolutely stay here again based solely on how accommodating they were.

3 months ago

Mary Castaneda

Hotel is fine, nothing super great. They didn’t want to give me my 2 free waters for being a Hilton Honor Member. The door handles to your room don’t open the door like a normal handle, instead and turning the handle down like normal, you have to tune the handle up!! Also, the “king” bed is NOT a king; it sleeps more like a queen. The lobby is very large and inviting.

2 months ago