Deluxe Galleria Suites by Sonder

Property is really nice to live here in this area. Office staff are friendly and helpful. Maintenance team are friendly and very helpful, especially Trevino. He is the best maintenance I’ve met so far. Always completes my request when needed the most. Overall, they have a great team management.

4 months ago

One of my favorite apartments I have lived in ❤️. The building is very clean and the office staff were very nice and helpful. The area is really calm and overall a good neighborhood to live. I would definitely recommend for everyone looking for an apartment to rent in the Galleria area.

4 months ago

I just moved in into my new apartment. And I loved it! The office staff was so helpful. Christian helped me with all the the moving process, and was so patient with me. And Dania the manager gave me get a parking spot as a accommodation. Really happy with my new home.

5 months ago

I moved in the galleria parc on July 30 23 and in my opinion my apartment was not ready. I had old rusted sinks, the lining of the shower was filthy. I had a draw that was broken in my master bath; so from day one I was doing maintenance request. I'm not sure if Management even did a final walk thru... but my biggest issue is my second bedroom has a foul urine smell. I have reported it to the office and they finally got new carpet and padding. That didn't help so they had me to put an air purification machine in the for a couple day. That just over powered the smell but eventually it came back; I've reporter it again and nothing has been done about it. I feel at this point its going to be swept under the rug and I pay extremely to much money to live here. So, be mindful and do a walk through of the apartment when its complete before you actually sign the lease. Update: The smell finally got resolved after days and hours of spraying and doing what I think would help.. My furniture from my second bedroom was sitting in my livingroom and kitchen for 3 weeks so I couldn't utilize my second bedroom and parts of my kitchen and livingroom. I asked the manager will they take something off my rent because of that and I was told that they had reached out to upper management but of course I never gotten a response back on that. I've been paying full price with no type of adjustments. I say once again DO YOUR RESEARCH..... Update: I keep forgetting to give Ernestine her flowers. She is freaking awesome. Ernestine communication skills are awesome; if she say she's going to call you back or do anything she will do just that. When Ernestine is working you know it because she always answering the phones in the office. I've been calling the office and no answer or call back. 2/27/25 My air has been out for 2 days and I’ve put in a work order and I also talked to the office personnel and I was told that my air would be fixed or I would receive a portable a/c. I asked before I got off the phone to confirm that it was going to get done and it was confirmed. It’s 7:23 and we still haven’t received no air and no one has said anything. 6/17/25 I finally moved out of the galleria PARC and I clean my apartment way better than it was when I moved in. I was charged $100 for my blinds “ not being clean” I sent pictures to Dania and she stated that she really couldn’t tell. I asked for pictures in return and she told me that they were not obligated to send pictures. It’s crazy because why would I clean the entire apartment and not the blinds knowing I would get charged $20 per blind for them not being cleaned. The blinds are super old so with them being cleaned you can’t tell a difference. Do not move to this property because they are going to overcharge you and you will never see any of your money come back into the property. All of the appliances are old and out dated and if you want new appliances they are going to charge you extra money every month for the updated appliances. The hallways will always flood and you will have to go a different way to get to your apartment. The hallways floors are disgusting and the walls are even more depressing. The floors in the apartment was not even they had all kinds of soft spots in the floor and the apartment has so many issues. Ooooh you might get your filters change maybe 2 times a year. Dania will pretend to be the sweetest ever but she don’t care about anything that goes on there unless you make an issue. She will blame everyone is except her poor management. If you think I’m lying just drive pass or catch the apartment from the chimney rock exit 59 south it looks a mess. They have window screens just hanging from the windows. The apartment need to be painted as well as the walls and floor. They say it luxury but not giving it at all. The windows will have mold build up and you will keep all kind of bugs and insects in your apartment. The washer and dryer that I was give had ink stains in it and the washer tore up my comforter set and other small clothing. Ya just go live comfortable somewhere is.

a year ago

I’ve been meaning to write this review after finally leaving this place…. GERMAN ROACHES!! My unit was infested with them and when it was brought up to the apartments all they did was spray around maybe twice… They were in the cabinets and walls a little spray wouldn’t do anything.. These pictures aren’t anything close to how many we killed DAILY!! every day I would come home from work and kill at least 5-10. Worst place to live…. maintenance was cool tho management was not. Would not recommend to anyone to live here. Not only the roaches and gnats we also didn’t have ac for 3 weeks during the summer and had to request our own ac unit instead of them giving us one once we told them the ac was out… our unit was reaching 80 degrees and they didn’t care at all… 3 weeks in texas heat with no ac is insane UPDATE: You see how the owner lied about checking MY unit to see that the ac was checked within 24-48 hours… How would they know what unit I was in if i never posted it and posted these pics a couple months after moving… These were the absolute worst management wise and now they’re lying about checking my units? For those 3 weeks with no AC why would I lie ? we suffered in the heat and now they dare call me a liar! wish i could give 0 stars. I also added the response from the apartments in case they try and change them.

5 months ago