Courtyard Houston By The Galleria

Cactus Dino

Peaceful and quiet location!! Staffs were top tier!! Room was clean and smells good!! Emmanuel was very nice and professional. He helped us to kept our room and we were able to checkin at late night!! Very grateful he did because the hotel we booked 4days prior had cancelled on us 2hrs before we get there. I’m very satisfied with our stay!!

in the last week

Brenda Cartwright

I stay at this Marriott year after year, and it’s because the staff here consistently goes above and beyond. During my recent stay, the elevator issues could have made things difficult, but the team handled everything like absolute pros. A huge shoutout to Josh, who literally climbed 15 flights of stairs to bring me my DoorDash and then brought food up from the bar/restaurant as well. That level of service is rare and truly deserves recognition. Zehra is another standout. She’s always warm, professional, and such a bright spot every time I’m here. I’m so happy she’s back! And I can’t say enough about Thea, She handles all my reservations, cancellations, room requests everything with absolute professionalism, class, and grace. She is truly the reason I choose this property every time. The entire front desk team makes my stays feel effortlessly and that’s not something you find everywhere. If you’re looking for a hotel where the staff truly cares, this location is it. These employees are the reason I remain loyal to Marriott, and I hope management recognizes the incredible work they’re doing.

2 months ago

Nathan Goodwin

The staff is great and the hotel is very close to several really good restaurants. There are three big problems with this hotel. First, the workout room is really small and basically useless. Second, the shower has a water saver shower head installed and it takes forever to rinse off. Last, ran out of hot water during the shower on 2 of 4 morning showers.

2 weeks ago

Mike A

The courtyard by Marriott in Houston by the Galleria is a terrific hotel right in the middle of things. The rooms were clean. The drinks were reasonably priced and the best part was the fun and supportive customer service by the manager and front desk. My brother Mitch had lost a bet and had to check in wearing a pink tutu! They made sure he was wearing it when he checked in and had a good life with him! Everyone seemed to love Mitch prancing around as the bearded ballerina and we hear they will be posting pics of Mitch online. PLEASE let us know if you do post them. Thanks again for helping us make the trip fun and unforgettable! We have told Mitch y’all have requested he come back in his pink tutu!!

a month ago

C.O. M

This was for my wife's 50th birthday. Terrible experience. Terrible front desk that seemed bothered by us and never greeted us once during our multi day stay. Called ahead and was assured the parking fee would be waved ($50+). It was not. There was no legitimate breakfast after advertising a "Bistro". No bar but advertised "cocktails" Gym equipment from the 90s... I could go on. Overall terrible place to stay in the Galleria area.

a week ago