Comfort Suites Hobby Airport

John Hilzendager

BEWARE WHEN GIVING THESE PEOPLE YOUR CREDIT CARD INFORMATION they are going to take advantage of it. They charge bogus charges just out of the blue for no reason and when you call to ask them about it no one is ever available and no one ever calls you back. Great rooms very clean nice set ups with love seats. I did not like the fact that I made my reservation all because I saw they offered breakfast then even said it was included but then as I'm checking in they tell me they are going to charge me 13 bucks for me and my girlfriend to eat. And I also didn't like the fact they had no microwaves in the rooms. I will not be going back. It a bad area anyways. ☹️

2 years ago

Ana Perez

First I do want to say I live in HOUSTON. So picking the Comfort Suites Hobby Airport was a personally choice because I was thinking being by the airport I was getting a good deal price wise!!!! I have to give a shot out to MGUEL is was so pleasant on the phone making my reservation and he actually made me feel like he was going over and beyond to book my room and he did. My stay dates Nov. 5-13 i was little upset that the phone in my room the bathroom toilet didn't work. But my house cleaning lady ROSARIO has been the best since i got here she fixed my toilet without me knowing and i appreciate that dearly. again i went to wash my clothes and the machine were out of service. which was again disappointing... I left tomorrow and I have to say the Washer and dryers are being worked on today :) makes me happy. i would have stayed here longer if the little things i needed were working unfortunately i had book me another place not knowing things would get fixed!!!!! I want to say the staff here Great and I have gotten the pleasure to Meet Dee, Maria , Miguel, Rosario, Miranda and Jessica... and they all are Great to the owner You have a great staff and i hope in the future the hotel is kept up with because you have a good location. So for the staff and the improvements Thanks and I have enjoyed my stay...Ana

4 years ago

Jennifer Mackin

This place is and was a terrible experience. The AC is complicated to work the room was clean but the bathroom was all rusty after traveling all day you would want to take a hot shower did not happen here. The best part about them is taking advantage of outside travelers by putting unnecessary charges to your credit card like no one won't follow up. Then taking weeks to respond have I mentioned I have called several times with no follow up would not recommend at all there are several hotels pick somewhere else to stay. If you do stay take pictures of what was in your room before and after there are time stamped. Please save yourself don't put a penny in this you will end up paying more then you intended to.

2 years ago

Roger Brittingham

Great space. Great beds. Great shower. Very friendly and helpful staff. My only complaint is that the rooms are dated. 1990's. Rooms need new paint. T.V. is dated, not flat screen as we know it today and small. Didn't eat the breakfast buffet, but it smelled delicious.

3 years ago

Kay Morris

The hallway on the 2nd floor had a strong mildew smell. As soon as we walked in the room we saw a live roach on the nightstand. We killed it and checked the beds, thankfully never saw another. We didn't realize until late the first night there was no hot water in the shower. Front desk said maint had gone home and she'd send them first thing in the morning. A manager came up to confirm there was no hot water. When I tried asking about changing rooms or getting some kinda discount he just said "I don't handle that" and let the door close in my face. We had to call back the next day to get maint to come and replace the handle it the shower. After all that everything went smoothly. The beds and pillows were really comfortable atleast.

2 years ago