CareFree Inn

williams di

I booked this place Jan 2024 and it was horrendous. I'm glad to see it's close. The room had bugs crawling... I only stayed one night and decided to forfeit the second night and find another place.

5 months ago

Ase Smooth

This location deserves NO STARS! How is this property still listed? How are people still able to book and pay for a room at this location. Property is a NO MANS LAND, but still being advertised on websites like booking.com etc... I Purchased a week at an abandoned building and also paid in advance! " Customer service/HR " or whoever these people are that are in charge of the business. Very unprofessional! Obviously employees are not prepared or well trained for this type of situation. For numerous locations to be in Houston area. This is unacceptable! I honestly would avoid any buisness with this company as a whole in my opinion. This company is no other than BAD BUISNESS. I understand we cannot control our situations at times but trust me when I say whatever situation you are in avoid this company and buisness at all cost!!!!!! They most definitely will be non existent in the near future. Mock my words! This company will soon be no more lol I promise. Much love and many bless to all who read this 🙌🏾🙏🏾💕

11 months ago

Talia Kirkland

Absolutely horrible motel. Even for one night. My 3 children and I are currently homeless and finally came up on a little funds to get a warm room for the night. That was very short lived as there was roaches crawling on the food we bought. We immediately packed our stuff and went to the lobby or lack there of. The front desk agent was cool, told me to contact customer support. Upon doing that, they put me on hold to contact to hotel I guess to confirm what I said. Coincidentally the hotel’s phone lines were down. He then requested for me to send pics to the escalation team, which was purposeless because they still have to get in contact with the front desk in order to send my refund. It’s sickening they took our last and now we have nothing or nowhere to go

2 years ago

Angelina Leon

Booked a room a week in advance through a third party app, Hopper. Upon arrival, apart from the facility being absolutely filthy, the lady at the front desk was what I’m assuming to be training another man, who was vaping and blowing his vape smoke right in front of my face as I’m being assisted w check in. During this process I’m told to “just tell them your room is over booked” so I do, and have to pay $160 at the comfort suites down the road. I called the hotel corporate letting them know and was told to wait for a response for 3-5 days today I received this email below From the hotel stating that I was marked as checked out, even though I never stayed at the facility and had to go out of my own pocket To find another place to stay. I’m being refused to refund for a room. I never stayed in because of lack of availability for that that I paid in advance for, Even below in the reviews under mine, you can see that another woman the same day that I was supposed to stay was also told her room was not available. If you walk around the property, you’ll see people on drugs, a heavy house less population, sex workers and pimps Walking around the property. Some of the doors were ripped off and replaced with random doors from homes, It was clear people were living and squatting in some of the rooms as stolen No trespassing signs were on some of the doors Old couches and mattresses in front of some of the units. The property was filthy. I’m glad I didn’t have to stay there regardless, but I just want my refund. This place is a nightmare, buyer be ware.

a year ago

Brittany Bruton

This place is absolutely DISGUSTING!! Black mold all over the ceilings, roaches crawling around everywhere, stains on the sheets, and I even found bedbugs. Would NOT recommend to ANYONE! We were there for maybe 10 minutes before we decided it just wasn’t worth it and we were willing to take a loss since it was too late to cancel and get a refund. If I could give this place 0 stars I would!

a year ago