Best Western Plus Atascocita Inn and Suites

James Bell

Clean, spacious rooms with comfortable beds. Quiet at night, and curtains work well to let you sleep in. Location is central and great once you get used to entering from eastbound 1960 and exiting via a nearby side street. Free breakfast was surprisingly good and plentiful. Especially liked the apple cinnamon waffles with apple cinnamon compote. Silly detail, but I really liked being able to walk down the hall of the second floor and down the interior staircase to the lobby/breakfast area. It kind of makes the hotel feel a bit more premium. It's also pet friendly with a reasonable pet fee compared to other hotels we looked at. With a multi day black Friday booking discount, the price couldn't be beaten, and the great quality of visit sold me on staying here every time I come to the Humble/Atascocita area. This is after trying a couple of other 1960-area hotels that had higher per night rates, felt aged the last few times we've stayed, and had very high nightly pet fees. Wish we would have tried the Best Western Plus sooner!

a month ago

Jessica Dominguez velazquez

Worst hotel experience ever. They claimed I hadn’t paid the whole amount just to realize they dropped the money. Had me stressed out all week trying to resolve the issue. I did pay an extra $50, just to make sure and asked to see the cameras which they never showed me. They didn’t give me the change back when I checked in, which I didn’t even realize untill they brought it up to me. After all the issues they apologized and offered me a room discount of $50 dollars. They gave me back the $50 extra dollars I had paid, and the $50 dollars change they owe me. When I checked out they only gave me the $100 dollar room deposit and never gave me the $50 dollar discount. They claimed they had given me the discount already completely dismissing the fact that they had to give my change back. Which I don’t care much for the discount I didn’t ask for it but they offered it so why offer something when they’re not going to respect it. Never staying there again. They said the extra payments and change were returned and the discount applied, I got $200 dollars back in total $100 for the change and the extra $50 I had paid. And $100 for my deposit. Never got the $50 dollars discount they offered. I don’t care much for the discount but is it very annoying to know that after all the mistakes they did, offered a discount and then don’t follow up with their own words.

a month ago

Melissa Reed

Stayed here three days as returning guests. Staff is friendly and even pause for a quick chat about your day. Lobby and breakfast area are modern and decorated nice. There is an elevator and a winding staircase. Rooms are clean, spacious, modern, and beautiful! The beds are plush and oh sooo comfy! No sags at all!! The black out curtains were great. There were plenty of places to charge your devices of all sorts in the room- on lamps, wall, tables. The desk chair was nice, rip and stain free. But the wheels would not roll and was really annoying. Hit our toes several times trying to drag it out to sit. Lots of counter space in bathroom. Bath towels are thick and absorbent but kinda rough. Tub was shiny white with a textured bottom and grab bars. Large shower head with plenty of hot water. Shower curtain was clean but ripped at the top in several places making it hang weird. Needed replacing. Breakfast had lots of yummy options. I liked the blueberry waffle mix with blueberry pie filling on top. Only thing missing was whipped cream in a can! There was also a yogurt machine where you could put the blueberry topping, apple, or another one in it. The eggs weren't my favorite but sufficient. The were egg patties not loose scrambled. The biscuits tasted frozen for they were crumbly and a bit dry. But overall breakfast was good and took care of our needs. There is a front loading washer and dryer here. It is $2.00 to wash and $2.00 to dry. Dryers run 40 min. We may have chosen the wrong setting or put too many heavy clothes since we had to run the dryer twice for clothes to get dry. The pool was clean and has a gazebo on each side with a grill. We wanted to use it but with it being a gorgeous day after much rain several days before, so did every other guest. Would recommend and stay again.

8 months ago

April Egland

The guest staff was helpful however the first room that I checked into had throw up on the curtains. The front desk staff was nice and accommodating and change the room for me however the second room had hair in the bed and in the bathroom. The microwave started smoking when using it and there wasn’t a remote in the room to watch tv. The elevator needs maintenance when you reach the third floor it sways from side to side. The bathroom tub needs some type of non slip mat my mother fell out of the tub due to the bottom of the tub not being properly surfaced. Overall not the best stay. The breakfast as okay there was a variety of food items to choose from.

6 months ago

Angela Hill

I was doing emergency staff at Waffle House next door and forgot to get plasticware to eat my food with and the evening desk clerk happily offered to run them up to me and within minutes was at my door

3 weeks ago