Americas Best Value Inn & Suites Northeast Houston I-610

The gentleman we checked in with in the evening was very kind, but he was the only good thing about the hotel The woman the next morning was awful! She was rude, walked away and only was available after I called the phone and she came to answer it. The "breakfast" is a nature valley bar or muffin and juice or coffee. Our rooms door didnt fit the frame correctly, so the bottom didn't line up with the frame. WOULD NOT RECOMMEND!

a month ago

Service was friendly until we got yelled at for having an oil leak on the car. Location was fine, had a couple good spots near by. Room was terrible, no clean sheets, pillow cases or even a clean blanket, everything had stains or burn marks. Same for the towels. Went to ask for more towels & those were dirty too. Possible bed bugs, got 3 unknown bug bites on my arms & hand. Saw a roach in the middle of the night. To top it all off the water was shutting on & off. Breakfast: old sour apple & orange juice, with a side of a mini muffin or granola bar.

5 months ago

A glass door would be better to prevent water from traveling out of the bathroom. It’ll also keep a random nasty shower curtain from touching people while showing in the tiny shower

2 months ago

This manager is rude and needs to find other employment. His mouth was foul with expletives and out of control. Do not recommend staying here. He has a great way to treat a college Professor!

3 months ago

Stayed overnight on a rather rushed trip, checking in at 2 am with no prior reservation for $80. Staff was helpful and friendly, Palu at the front desk was very nice despite the late hour and lack of reservation. Room was clean and spacious (if a little shabby) - It was warm inside when I arrived but the AC worked great and fixed that quickly. No complaints, what I was expecting from a cheap hotel.

11 months ago