RISE Property Management

Being residents at The Valencia has been an excellent experience for my family. The complex is well-maintained, secure, and beautiful. We’ve stayed in the Houston Medical Center area several times for specialty care, and twice at The Valencia. Rise Association Management Group is outstanding. Sheree McGowan and her team, Alex and Jonathan, are professional, caring, and responsive, even after hours. When my daughter had medical emergencies, Sheree personally assisted late at night and a few weeks later, she and her team helped to ensure she got to the hospital promptly. Their compassion and responsiveness went far beyond expectations. They consistently communicate well and address concerns quickly, prioritizing property quality and resident safety. I highly recommend The Valencia and Rise Association Management Group to anyone seeking a community where management truly cares.

5 months ago

I had an unexpected emergency at my condo while I was out of town, and Rise Management, especially Sheree, she absolutely saved the day. Sheree stepped in with her usual professionalism, calm, and genuine care. She kept me informed every step of the way and made sure everything was handled quickly and correctly. It’s rare to find someone who consistently goes above and beyond, but Sheree does exactly that every single time. Her dedication, attention to detail, and remarkable customer service are the reason I trust Rise Management with my property. I’m truly grateful for Sheree and the entire team. They turned a stressful situation into a smooth, seamless experience.

5 months ago

This is about Valencia apartment complex at 1711 Old Spanish Trl, Houston. The complex is safe. The 24 hour guards and fenced property with guest parking are perfectly designed. It is convenient to Metro with few hundred steps. Gym, swimming pool and community activities are great and cheerful. Maintenance, if needed, just a call away. The inside is very clean & quiet. I am very satisfied.

5 months ago

My experience with Valencia Condos was exceptional, and that’s largely thanks to Sheree McGowan. From the moment I reached out, Sheree was the definition of professional, patient, and genuinely helpful. I was in a stressful situation trying to secure a comfortable place for my family during our visit to the Texas Medical Center, and Sheree stepped in like a true lifesaver. Her communication was clear and timely, her knowledge of the property was impressive, and her kindness made everything feel easy. She went above and beyond to make sure we found the perfect place and honestly, her support made a world of difference in an already overwhelming time. Because of Sheree, Valencia Condos will always be my first recommendation for anyone visiting the Medical Center. She’s a true gem, and the level of service she provides is rare. If you need a place to stay and want to be taken care of with professionalism and heart, ask for Sheree. You’ll be glad you did.

5 months ago

I want to give a big shout out to Sheree McGowan at Valencia Property. Sheree is one of the most professional managers I have ever met. There is nothing she doesn’t know how to handle and she is always on top of any issue that may arise. The property is beautifully maintained. The pool, the landscaping, everything looks wonderful. She is a bright and shining star in your company!

5 months ago