Real Property Management Houston

After living in the same apartment for 12 years, I was honestly pretty nervous about going through the rental process again. D’Marie was amazing throughout the entire experience. I had a lot of questions, and she always responded quickly, clearly, and with so much patience. If she didn’t know something right away, she found the answer and followed up without me having to ask again. She was kind, understanding, and truly made a stressful transition feel manageable. I’m very grateful for all of her help and look forward to working with Real Property Management Houston, as everyone in the office was very kind and helpful.

a month ago

I had a very positive experience working with Kim at Real Property Management Houston. Kim was thoughtful, professional, and proactive in reaching out to me, who was a new owner, to make sure everything was going smoothly. Her communication was clear, courteous, and reassuring, which I truly appreciated during the process. It’s evident that she genuinely cares about building strong working relationships and providing good service. I would be happy to recommend Kim and the RPM Houston team to other property owners looking for a responsive and professional management company.

2 months ago

Kim was amazing to work with and always there to answer my questions. She walked us through the entire process of renting our house from out of state, which made everything so much easier. I would absolutely choose Real Property Management again. Truly amazing service!

3 months ago

From day one, Kim has been such a pleasure to work with. She's knowledgeable, professional, and truly gifted at what she does. Throughout our experience, Kim took the time to explain things clearly and helped us understand the process every step of the way. Her insight and patience made a real difference--we learned so much from her. Kim is not only incredibly smart, but she also cares about helping her clients make informed decisions. Real Property Management is very fortunate to have someone of her caliber on their team.

5 months ago

If I could give zero stars, I would. My experience at University Oaks Townhomes on OST has been nothing short of distressing, not only as a tenant but as a human being concerned for my health and safety. Behind the modern finishes promoted online is a reality of serious infrastructure issues, poor management, and deeply concerning negligence. My unit tested positive for hazardous mold (Penicillium & Aspergillus), confirmed by a certified environmental inspector. Despite repeated documentation, maintenance requests, emails, certified letters, and even legal involvement management, led by Vicky Upmann, has done nothing to remediate the mold that is actively harming my health. Here’s what’s worse: I legally cannot hire a mold remediation team myself. The protocol must be requested by management or ownership. Vicky is fully aware of this and knows I am actively trying to resolve the issue — yet she refuses to initiate remediation or release me from my lease without penalty. I’ve now been left to live in an environment confirmed to be unsafe. To make matters worse, I’ve experienced blatant retaliation. The day after requesting reimbursement for the $600 mold inspection, my account was suddenly charged a fabricated $500 pet fee (plus $10/day), conveniently totaling the same amount I’m owed. I do not have a pet, and I was out of town on the date they claimed one was seen. Despite providing proof, the charge remains , and was used to reduce my rent payment, pushing me into “delinquent” status and opening the door for late fees and possible eviction. This isn’t just neglect — it’s retaliation, and financial and emotional manipulation. I now suffer daily in an uninhabitable space, where my concerns have been minimized, denied, and punished. I’ve involved the City of Houston, consulted legal support, and documented everything. Still, the mold remains. The health risks remain. And the silence from RPM and University Oaks is deafening. There are other residents with similar stories. We’re coming together to support each other and make sure the truth is not buried. I’m deeply disappointed, emotionally drained, and increasingly concerned that my experience is not just mismanagement but something more targeted. I hesitate to call it discrimination, but I can’t ignore how I’ve been treated in comparison to others. I just want safe housing, fair treatment, and accountability. Until this is resolved, I will continue to raise awareness and advocate for my right to breathe clean air in my own home. Update as of 7-6-2025, another resident of University Oaks. This resident stays in a separate building, not connected to mine at all. She has reported aggressive mold and a water leak coming from her walls. If you look at the new picture uploaded, you can see baseboards and the walls are wet. There is mold growing on top of mold. It is within the walls. Do not move here. There is harmful mold within the walls and air vents of University Oaks.

9 months ago