Property Management Houston

An absolute nightmare. I was expecting a high-end experience given the high rent, but instead, I’ve been miserable since day one. In less than two weeks, I’ve dealt with several serious structural and habitability issues: a strong gas odor in the garage, multiple leaking faucets, toilets that won’t shut off, not to mention, no hot water for several days during the freezing January cold. The management’s response has been just as bad- After I pushed for repairs, they sent a vendor who showed up unannounced at 8 PM, knocking on my door and stating the wrong address. I was never notified anyone was coming, scared my family inside, which is also a huge security concern, yet management hasn’t even bothered to apologize. When a repair person actually do show up, they are totally lost. He didn't even have a gas leak detector and asked me to search ( using his phone translator) where the water panel was located while he relaxed on the stairs in the home. I reached out to the office for help so they can at least send a blueprint to show the plumber where to work, all I got was voicemail. It’s shocking that a "premium" new build could be this extremely poorly handled. I’ve lived in simpler places that were comfortable and functional from the start. Here, they’re quick to take my rent and require an extremely high deposit, yet incredibly slow to make the home safe or livable. I’m also a property owner in another state and I would NEVER treat people who just want to live peacefully like this This has been a stressful, disappointing, and honestly scary experience.

3 months ago

Shannon Property Management has been an absolute pleasure to work with. Their team is professional, responsive, and consistently goes above and beyond to make the entire process smooth and stress‑free. Communication is always clear and timely, and any questions or concerns are handled with genuine care. Special thanks to Quetzalli and the rest of the team for their outstanding service and attention to detail. It’s rare to find a property management company that is this reliable and dedicated. Highly recommend!

2 months ago

Very excited to be moving in a brand new home, everyone has been great, helpful and kind throughout this transition. Process was very easy and straightforward. Very seamless. I have called many times and everyone was available and willing to answer my questions. Looking forward to my stay for with Shannon Property Management. Also huge thanks to Nery throughout this. She has been very considerate, working late hours even on the holidays is very commendable. I appreciate everyone’s assistance in this transition!

5 months ago

Shannon Property Management has been managing our first rental since 2021 and it's been hands off for us making it as passive as possible. They have great tenant communication and great handling of emergencies which is great so I'm no longer pumping water from a burst pipe at 10PM in freezing weather. Highly recommend their services for hands off property management and tenant relationship management

3 months ago

Alma was great in helping me with my sudden move to Houston. The application process was easy and I received approval within three days. Thank you to Alma and SHANNON PROPERTY GROUP for your amazing service.

3 months ago