Gateway Classic Cars of Houston

I recently purchased a 1953 Ford F-100 from Gateway. Unfortunately, the truck overheated on its first 15 miles from the dealership. I had it towed to a mechanic, but Gateway refused to reimburse me for the towing costs. Upon inspection, the mechanic discovered that the thermostat was installed backwards. After replacing and correctly installing the thermostat, he attempted to start the truck, only to find that the head gaskets were blown. Further inspection revealed a cracked block and damage to every cylinder. Considering the truck after taxes was over $50k and had only 200 miles on it you would think this company would stand behind what they sell. The most cost-effective solution was to purchase a crate engine and have it installed. This repair has resulted in an additional $10,000 out-of-pocket expense. Gateway’s refusal to assist with any repairs, without even offering me a mere dollar, has been incredibly frustrating. The truck was supposed to be restored to almost new condition, as advertised and described. This experience has left me with the worst car-buying experience of my life.

4 months ago

On June 5th 2025 I consigned a 1985 Mercedes 380SL for them to sell. They explained that the sellers commission was $2,500 or 12.5% whichever was greater. The person I talked to was very clear on this cost only. I signed their 5 page contract and multiple page arbitration agreement. The listing automatically renewed after 90 days and I called multiple times to discuss the listing but never received any outgoing phone calls back. On Nov 10th they emailed that the car was sold and asked me to accept a check for $10,000. I asked what the car sold for and they refused to tell me. I called multiple times and talked to multiple people and they still refused to disclose the sales price. Finally, on Jan 23 2026, Blair, from the corporate office called me and explained that my car sold for $14,500 and my proceeds were $10,000. Reading the contract closely I now see on page 4 that the seller pays 12.5% or $2,500 (whichever is higher) AND THE SELLER PAYS THE BUYERS COMMISSION of 17.5%. YES - The seller pays the seller and buyers commission (12.5% plus 17.5% = 30%). I spent 18 years on Channel two news providing weekly stories on consumer and financial issues. I have hosted a talk radio show in Houston (KPRC & KSEV) for over 30 years. This is the worst business experience I have had in my 40 years of living and working in Houston. I did receive the $10,000 check Feb 15, 2026. I would never consider selling a car through Gateway again.

a month ago

DO NOT RECOMMEND! Adam (corporate intake) is one of the rudest people I have ever dealt with. Of course that was only after we signed the contract for them to sell for us. Houston personnel were pleasant enough but the whole process of selling a vehicle through Gateway is not worth it. Sell your car yourself or find another way, you'll come out much better!

2 months ago

I was planning to stop by this dealership to view a car I was seriously interested in, but after hearing what happened to a close friend, I won’t be setting foot here. They spent over $50,000 on a vehicle, and it broke down 15 minutes after leaving the lot. That’s unacceptable from any business, especially one selling cars at that price point. If that’s the kind of quality and honesty they operate with, I can’t recommend this place to anyone. Save your time, your money, and your peace of mind—go somewhere that stands behind what they sell.

5 months ago

I had been looking forward to visiting Gateway Classic Cars Houston all week, but the experience was underwhelming at best. The unenthusiastic reception, combined with deliberately low showroom lighting, made it difficult to properly assess the vehicles. Visible oil seepage and general grime were present on multiple cars, making it clear these are driver-quality vehicles rather than true investment-grade examples. The sales model appears aimed at first-time buyers, out-of-state purchasers unlikely to inspect in person, or emotion-driven buyers chasing nostalgia. That approach doesn’t work for informed buyers. At these price points, the inability—or unwillingness—to put vehicles on a proper lift, use adequate lighting, and provide high-resolution, transparent photography is unacceptable. If basic inspection standards can’t be met, I’m not interested.

3 months ago