Property Management Houston

Our rental experience with Shannon Property Management has been a wonderful one! Nery has been so patient and positive thru it all. We couldn’t have asked for better customer service. She was so helpful. Any questions we had were answered promptly. So if you want someone patient, positive and kind ask for Nery! We are excited for our new journey!

2 weeks ago

An absolute nightmare. I was expecting a high-end experience given the high rent, but instead, I’ve been miserable since day one. In less than two weeks, I’ve dealt with several serious structural and habitability issues: a strong gas odor in the garage, multiple leaking faucets, toilets that won’t shut off, not to mention, no hot water for several days during the freezing January cold. The management’s response has been just as bad- After I pushed for repairs, they sent a vendor who showed up unannounced at 8 PM, knocking on my door and stating the wrong address. I was never notified anyone was coming, scared my family inside, which is also a huge security concern, yet management hasn’t even bothered to apologize. When a repair person actually do show up, they are totally lost. He didn't even have a gas leak detector and asked me to search ( using his phone translator) where the water panel was located while he relaxed on the stairs in the home. I reached out to the office for help so they can at least send a blueprint to show the plumber where to work, all I got was voicemail. It’s shocking that a "premium" new build could be this extremely poorly handled. I’ve lived in simpler places that were comfortable and functional from the start. Here, they’re quick to take my rent and require an extremely high deposit, yet incredibly slow to make the home safe or livable. I’m also a property owner in another state and I would NEVER treat people who just want to live peacefully like this This has been a stressful, disappointing, and honestly scary experience.

4 months ago

Alma and Niecy over there at Shannon Property Management were amazing. They got me and my clients approved and they pay half the commission, so we're super excited to work with them and their team and the bot services are good. The automated responses are great but I needed to talk to them once we got down to really figuring out how we're going to get our clients approved so thank you and we look forward to working with you guys in the future !!

a month ago

I unfortunately live in one of their properties, and my experience has made me feel like an afterthought as a tenant. I have dealt with recurring poor handling of maintenance issues (mainly no working AC), and repeated lack of follow-through on what I was told would be done. The first time, it took over a week to receive portable cooling accommodations. The second time, I was given a timeline, but it was not followed through on. I understand other tenants or owners may have had different experiences, but based on mine, I would not recommend renting from this property management company.

a week ago

Working with Shannon Property Management has been an excellent experience from start to finish, and Sabraene and Kati in particular has been outstanding to work with. She has consistently demonstrated professionalism, responsiveness, and a genuine commitment to taking great care of our property. From handling tenant communication and maintenance requests to ensuring smooth move-ins and overall property upkeep, everything has been managed efficiently and with great attention to detail. Her ability to find reliable tenants and maintain a positive landlord-tenant relationship has given us real peace of mind. We truly appreciate Sabraene’s dedication and the support from Shannon Property Management. We would highly recommend their services to anyone looking for a trustworthy and dependable property management team.

3 months ago