Energy Corridor, Sugar Land, Hwy 6, Memorial Hospital - Loma Paseo

Memorial Hermann Sugarland Hospital Staff/Teams are doing a fantastic job at caring for their patients❣️💯% I truly appreciate and adore this hospital staff!!! They truly show their dedication, compassion and commitment to making sure that their patients are well treated and cared for! Love love love this hospital guys! Please keep up the great work 🙏🏾 well keep poring your hearts 💞 into your patients that’s it feels like when we come there. So, it doesn’t feel like you all are just doing a job at all 🌹

a week ago

I recently gave birth here and the staff at Memorial Hermann Sugarland were phenomenal. My husband and I even said that when we have our next child we are coming here again. First off my obgyn Dr. Brandi is such a class act. She is such an excellent and skilled physician. The anesthesiologist Dr. Jones was also very good. Next, I would like to highlight the nurses Kayla in labor and delivery and Krystal in postpartum care. Those two ladies are amazing nurses. Their professionalism, kindness and empathy are remarkable. I would also like to thank the Nurse assistant Avery and the lactation coaches Golda and Venessa. As a first time mom, I was able to learn so much. My experience at memorial Hermann for my labor, delivery & postpartum care were indeed excellent. My baby and I are back home healthy and happy. Thank you Memorial Hermann Sugarland.

6 months ago

My experience in Labor and Delivery was extremely difficult, and unfortunately, the issues continued after I was transferred to the postpartum/triage unit. The unit felt disorganized, and I received inconsistent and often contradictory information from multiple nurses, which made an already overwhelming time even more stressful. My overnight nurse was particularly concerning. She repeatedly dismissed what I was communicating, was unreceptive to any feedback, and told me that what I was doing with my baby was incorrect—yet she provided no guidance, education, or support on how to do things differently. At one point, she demonstrated feeding herself and was only able to achieve minimal success, which raised serious concerns about her ability to instruct or correct me. She also contradicted the lactation consultant, then told me I could ask the lactation consultant for help, despite my question being specifically about my baby’s feeding plan—not breastfeeding technique. When I asked who the supervisor was, I was told it was the charge nurse, which is inaccurate. I chose not to escalate the issue at that time because I understood that the individual named, Adriana, was not the appropriate supervisor. However, shortly before the night shift ended, Adriana entered my room in an aggressive and intimidating manner. Her tone and demeanor felt retaliatory and inappropriate, particularly given my vulnerable postpartum state. I did not initially know who this individual was; I only learned her identity later through the oncoming shift nurse. The fact that she sought me out, rather than allowing the matter to be addressed through proper channels, was deeply unsettling. This experience caused unnecessary stress during what should have been a supportive and healing time. I am submitting this complaint not only to address my own experience, but in hopes that no other patient has to go through similar treatment during such a critical moment in their care. I would appreciate confirmation that this complaint has been received and information regarding any follow-up or review that will take place

a month ago

I was a patient here recently for acute appendicitis and had as good of an experience as I could have given the circumstances. I was transferred from a stand alone ER to the surgical floor where they had a room ready for me. I felt that the night staff especially was responsive and communicative and my nurses throughout the process- from the floor to pre and post op- were compassionate, professional, and had excellent bedside manner. I have a four month old baby and I really appreciated that at discharge my discharge nurse reached out to the lactation nurse who came to my room to review my medications with me and eased my anxiety regarding what I had taken, my procedure, and continuing to breastfeed at home. The following day after discharge I even received a follow up call asking if my pain was manageable, if I had any questions that weren’t answered, and if I needed anything else. I felt that everyone involved went above and beyond my expectations and I would like to thank all of them for making the best of a painful and stressful situation

4 months ago

I would recommend everyone to this hospital from the time I walked into the doors to the time I left out of the doors every single staff that I had experience was so very nice, helpful, caring, explainable, professional and the list goes on. They all made me feel so comfortable and confident my time there as I was fixing to have my surgery. I had a great hospital experience. Keep up the excellent work to the whole staff. Thank you!

a month ago