Baylor College of Medicine Pediatrics

Outpatient center staff incredible! Can't speak highly enough of them Was ready to be transported to med-surg bed at / before 4pm but room wasn't ready for transfer until almost 9pm Sat in outpatient center for almost 5 hours waiting for bed to open Level of care in med-surg did not come close to level of care given in outpatient center Day following surgery was substantially worse, with almost no involvement from staff (beyond waking me in the middle of the night for vitals) including long delays in administering ordered pain meds Very happy to be discharged...

3 months ago

My wife and I went to St. Luke's Urgent Care to get checked out after our SUV caught fire. Fortunately, we did not suffer any burns, but had inhaled a lot of black smoke before we could get the car to a slow enough speed, brakes and electrical were out, bailed out on the freeway. The doctor and nurse on duty took us in right away and examined us, ordering X-rays and checking vitals. They were very thorough and professional.

5 months ago

The breast imaging center was amazing. As soon as I checked in, I was able to me the nurse immediately for a mammogram. The robes were nicely folded in what seem to be a warming cabinet so that when you undressed and wore the robe you weren’t freezing cold. At MD Anderson they never had this. What a nice touch. The waiting area and lobby was immaculate and clean and just so modernized. I was in and out with a quickness and while I was driving home from my appt, I had already received a call with my mammogram results.

4 months ago

My first day and evening were a great experience. Then I had to deal with P/T! Was to check out at 9am and then the aggravation began. After meeting with P/T, I was very weak. I did all exercising but did not do well walking. So the P/T said she would return after saying I didn't pass. After 31/2 hrs of little to no conversation. I was with and O/T who asked if I wanted to walk. I agreed. The P/T finally showed back up. She had to chit chat with other people stopped at the nurses station to chit chat.After arriving back at my room another few minutes asked if I wanted to walk AGAIN! I said whatever lets just get this finished so I can get out of this hospital. I was by this time soooo aggravated. Unfortunately I can't recommend P/T but nurses were very pleasant. I am just thankful I won't have to return. Both hips have been done and big thank to Dr Melvyn Harrington.

3 months ago

By far one of the best experiences in a hospital setting that I’ve been to. Methodist & Memorial don’t even come close! The medical staff was very attentive & the facility was up to date, super clean, organized, & the rooms were very spacious - particularly the bathroom. Waking up from anesthesia in recovery was very comfortable. I was never left alone & the nurse was by my side the entire time. She even accompanied me & my husband into the bathroom to help me change. She also wheeled me from recovery to my waiting car.

3 months ago