Allergy & Asthma Specialists of Houston

Sad to have to leave a bad review, bc I thought I had just found ‘The’ place for allergy testing. The doctor and assist were both phenomenal: friendly and professional. But even in my first visit I sensed the front desk staff had a rough way to speak to patients. The reason for leaving the bad review i - just because of the way they talk to you - It’s perceived as tough, unfriendly and unaccommodating. I had a test scheduled and had forgotten I was told not to drink green tea. I had taken a few cup on the days prior and decided to notify them, for full transparency. That’s my bad - let’s be clear. However, Front desk staff went straight ahead to say I will be charged a late cancellation fee for not complying with the ‘clear instructions given’, speaking in a tone that sounds intended to allocate guilt. I find that to be simply bad style and not a way to speak to customers. Charge me if you need to, just $50 won’t break the bank, but the slightly hostile approach is unnecessary.

11 months ago

Dr. Malick is a highly knowledgeable, and professional doctor. He is very thorough in educating his patients about the treatment plan, and I trust his wisdom and care. His nurses Ms. Katrina and Angelica are very professional, and knowledgeable. I feel very comfortable with the team and i appreciate them a lot. thank you so much for being there for US!!!!

a year ago

I would have to say that as far as doctor offices go, this is one of the most pleasant ones I have ever been to. Not only is the staff super helpful and friendly, they value your time and don't keep you waiting forever. Dr. Malick really listened and took action to get me better. Definitely recommend!

2 years ago

Dr Malick is a outstanding doctor, he is very caring person. I can’t say enough about how well he has care for both myself and my wife. We have been seeing him for 5 years. Also his staff is also terrific, they are very Accommodating and helpful.

5 years ago

Very grateful to have been seen as a walk-in. Front desk was extremely courteous and understanding. MA staff was friendly and proficient. I was lucky to have a visit with NP Emily Medley who was very knowledgeable and helped address my concerns in a timely manner, while respecting my time constraints.

4 years ago