Walgreens Health Shop

This location does a poor job at maintaining inventory. Almost every time I go they are out of something including meds. Other locations are much better. I only go to this location as it is near my home. I’ve frequently will order from the Westheimer location as they they maintain inventory. Fewer hassles.

3 weeks ago

I have lived in the area for over 10yrs & seen many changes. One thing that's been the same is the courteous pharmacy staff. Since I've been there so much, a few of the staff know me by name. Tishauna W. is one of the most professional people behind that counter. No matter how busy it gets, she handles all of my scripts with ease; she spots errors & will contact my Dr's office or insurance company without complaint, and she is just always on top of things. If she's having a bad day, I'd never know it. She remembers our conversations & always makes sure that my scripts are ready ASAP. I'm not sure what her official title is, but I hope she is compensated for the above & beyond service she always provides.

2 months ago

This specific Walgreens pharmacy has been consistently friendly, warm and helpful. I am reading the other reviews and it's hard to believe that we are reviewing the same staff. I've interacted with the pharmacist (or, one of them) and also the associates that assist her, and each time, the connection was delightful. This past January, I walked in and saw a gentleman who tends to camp outside near the intersection often. I have seen him for years. It was cold out, and they had allowed him inside to sit in a chair by their pharmacy area. He was sleeping. I thought it was incredibly humane of them to allow him this simple act of charity, despite being well within their rights to ask him not to be there. This past weekend, we approached the drive-through at 8:57 pm (3 min before closing) and the staff person treated us completely respectfully, even making little jokes about cutting it close. We went out to eat dinner right then, and she gave us such an injection of joy to start. It is much more important to me, as a consumer, that I'm treated respectfully and - if possible - kindly. Being patient with wait times is part of living in this current life, where our needs have doubled, and staffing has been cut in half. This isn't an easily solved dilemma, and certainly isn't the fault of the front-line staff. Thank you to all those who work tirelessly to serve us, including this very competent pharmacy team!

8 months ago

Tishuna was very rude and kept talking down to me. She would also keep trying to talk over me and her attitude was appalling. Pharmacy is dirty and terrible wait times along with rude staff always makes experiences here unbearable. I will not be coming back. Would recommend to people I had a vendetta against. 0/5 stars if that was an option. Tishuna is a customer serviced liability for this store.

3 months ago

This pharmacy has been a very disappointing experience for years- Staff are so rude and looks like they hate their jobs- also my medication was miscounted, which is unacceptable. You call them and you are on hold for 20 mins or more.

a month ago