The Tea Kettle Cafe

Latina Vallecillo

We arrived early and were genuinely excited for our visit. The front desk reception set a great tone—warm, sweet, and welcoming. I had made a reservation in advance and clearly noted that we were celebrating a birthday. Once seated, our anticipation quickly faded. Our server asked us to look over the menu and said she would be right back. She mentioned it was our first time and told us to select our tea from the tea service menu at the table, but then took quite a while to return. When she did, her service felt lackluster—she said the right words, but her demeanor suggested otherwise. She brought the tea, said “enjoy,” and walked away without providing sugar, honey, cream, or even water. I had to get sugar myself and ask another passing waitress for honey and cream. Eventually, she returned with the three-tier food tray, placed it directly in the middle of the table (blocking our view of each other), quickly asked if we needed anything—without pausing for an answer—and walked away again. There was no explanation of the tiers, no guidance on how to enjoy the items, no tea recommendations, and no mention of additional menu options. Throughout the service, she passed by our table multiple times with little to no acknowledgment. Although she occasionally asked if we needed anything, it felt more like a gesture than a genuine offer of service. The special birthday requests I had noted in the reservation were completely overlooked. To add to the disappointment, some dishes were chipped, the teapots were visibly stained inside, and no one asked how we wanted our tea steeped. As a result, our second pot of tea was essentially colored water. Given the price point, this was an extremely disappointing experience and far from the high tea service we expected. They also added 20% for a service charge even though it says that they will charge 20% for a party of 6 or more, insult to injury

2 weeks ago

Dana Kizer

My husband and I went for the Wizard tea during lunch. The food, service, and atmosphere were excellent! We arrived a few minutes early for our reservation and were seated immediately. The little sandwiches were creative and delicious. They had a lot of little extra touches including Harry Potter stickers, wizard theme candies to take home, and sorting hat mini cupcakes with different color fillings. Highly recommend a visit to The Tea Kettle!

4 months ago

Jessica Person

I came here for my 25th birthday and it’s become my favorite place. The atmosphere is so peaceful and calming and really makes you feel like you can slow down and enjoy company or even just a good book! The food we amazing and the service by Frankie was so great. She was kind and know a lot about the teas. I’m a huge tea collector and tea head and their tea 100% didn’t disappoint! Definitely try the orange vanilla cream and the Persephone!!

2 months ago

Marisa Rolen

I stopped by The Tea Kettle Cafe in Old Town Spring and seriously loved it. The place is adorable and feels super homey. The food was delicious, the tea was really good, and the service was honestly the kind you don’t see much anymore, just genuinely kind people who seem happy you’re there. I walked out feeling great and I’ll definitely be back.

2 months ago

Kristine Fontenot

Jersey graciously welcomed us to the delightful Tea Kettle Cafe as we took in the charm of their new wine bar, The Mad Hatter. He arranged for us to sit on the patio, where the atmosphere was simply magical—soft lights danced around us, and a gentle breeze added a whimsical touch to our evening. From the moment we walked in, every detail was attended to. Jersey provided us with outstanding service, treating us like honored guests throughout our visit. The dishes were culinary masterpieces, bursting with exquisite flavors and creativity, while the wine selection was equally impressive, enhancing our dining experience perfectly. Every sip and every bite was savored, creating an unforgettable evening we will always treasure. This is now one of our new favorite restaurants and plan to come here more often!

11 months ago