The Cheesecake Factory

Jaffer Tariq

We recently dined at The Cheesecake Factory in First Colony Mall, Sugar Land, and had an excellent experience. I ordered the carne asada, and it was absolutely delicious 😋 perfectly seasoned, tender, and full of flavor. The sweet corn on the side was exceptionally good and added a great touch to the meal. My wife had the grilled fish tacos, which were juicy, fresh, and beautifully prepared. The flavors were well balanced, and the portion size was generous, just like you’d expect from Cheesecake Factory. Overall, the service was great, the ambience was warm, and the food truly exceeded expectations. Highly recommended if you’re in Sugar Land and craving a hearty and satisfying meal

3 months ago

RealLife #Reality Campos

Let’s get right into it. Upon walking in, the doors are super heavy, causing strain if not ready to pull on the door. I had to help an older lady out. So walking in you have to look for the hostess stand ahead.. it’s tall, and no one is there, the front is crowed due to the cheesecake to go orders. So they maybe don’t know you are standing there waiting to be seated or standing around waiting for to go cheesecake. As workers pass by one had his finger twisting his braid on his scalp, and he went straight to getting out cheesecake for customers. They didn’t see him walking from the kitchen to the cheesecake area like I did because I was standing at the hostess stand. He didn’t wash his hand nor sanitize.. he just kept messing with his scalp, and braid or dread? So finally someone comes to seat us. The brown bread I know it’s good, but the other bread was hard as a rock, we ordered apps, and per the waiter’s request they said “wait to see if the app food is good to see if you want to order anything else” all that did was make me question if the food was good or not. I have been to a Cheesecake Factory before, but not this one in particular. So I saw another worker also messing with his dread or braid, just walking around looking lost. I don’t know why management doesn’t tell them have some respect, wash your hands, or don’t play with your dread just walking around the dining area. What I did order was good.. but the lolly gagging, slow walking, dragging feet, and doing nothing but messing with their scalp while we ate was disrespectful. The cheesecake is too soft it needs to be addressed, and maybe get an authentic base first before any toppings are out on. The classic cheesecake is small I don’t know why, you can see how small it is compared to the others next to it. For the price for a slice, it’s a no. I will update this review if I see any improvement. This store is on the list, so my job is almost done. I travel to save you time, and money… my following knows that.

a month ago

Farrah J

It was my sons birthday today and all he wanted was to go to Cheesecake Factory and he loves cheesecake. Sadly to say, we never got a cheesecake. We sat down and service took 5 minutes to get to us. I ordered the calera wine and my mom ordered the New Zealand. The wines tasted like they’ve been opened for several weeks. I drank mine and didn’t complain because my mom already complained about hers but I should have asked them to just take it away. My sons milkshake took 10 minutes to come out. Our drinks came out before his, and it’s his birthday and he’s turning 9 today. My mom had the filet mignon and it came out with around 5 pieces of steak in a sauce. And I ordered the ribeye. It was a really thin cut that cost $45. Before we ordered, we looked at the menu, we contemplated and I didn’t want to eat there but since my son loves cheesecake, we decided to stay. We brought our own cake. The plan was to say happy birthday with the cake we bought and eat a cheesecake afterwards. The service was lagging and there was a lack of initiative. We didn’t want to leave because we had a whole bunch of gifts for my son to open. The whole reason we came to the Cheesecake Factory was for a cheesecake and never got one. We probably wouldn’t have bothered buying one but honestly don’t even know how it would taste given the facts previously mentioned. My mom was very upset. There was a lack of empathy and I understand our server is young but it came off as very ignorant.

2 months ago

Roseann Amador

Treated my mom for lunch and I have to say the food never disappoints. I got some type of crab dip appetizer I tried for the first time so tasty definitely getting that again. I ordered shrimp tacos they were ok but not something I would always eat since they have many other choices. My mom had fish and chips she said it was good but she’s had better of-course they are not known for that

5 months ago

Patricio Daniel Alvarez

We had lunch and got quick and courteous service. Food was very good. The dessert display has some very delicious cakes and pastries. It was so hard to resist.

a month ago