Sublett Chicken Express

Chris Torres

so today after work, I stopped by chicken express around 5:30 PM(11/17/25). The only thing that was kinda odd was the biscuit which was flat. I don’t know if this was a joke by a kids working there or just plain negligence. It’s clear to see that the biscuits was not up to standard yet it was served to a customer(me) . If I could get zero stars i would.

3 months ago

Kitty

Totally biased here. I could be surrounded by the four largest chicken brands – – and I will drive 5 to 10 miles to go to a Chicken Express. You cannot beat their, sweet tea – – the sweetest, or the price. Even when their chicken is cold and old – – it’s still the best. It’s always been juicy, never dry. I like this store in particular because they don’t even know you and treat you like royalty. Don’t wait too late to go – – as they do sell out of food. And, I like to go in rather than use their drive-thru.

2 years ago

SATGirl79

Drive thru: I ordered the 8 piece mini-bites. The crust is thick, but crunchy and a bit salty. The fried cheese sticks were good, but there was no sauce for dipping. The biscuit was rancid and stale as if it was under the hot light all day.

8 months ago

J Turner

The chicken strips and the fish are awesome! I was very happy with the service. They did not rush me, and they spoke clearly, not typical of fast food restaurants. My husband and I were very happy with everything. I am bringing my 5 start down to a 3. I still love their fish and chicken strips. My husband and I decided to try their fried chicken and were so disappointed! It was so greasy and undercooked. We couldn't even eat most of it. The outside was overcooked, and the inside was bloody

3 years ago

Caitlyn C

I placed an order online for pickup at 12:04pm.. it said my order was ready at 12:15pm and my husband goes inside to pick it up. No employee in the whole store addressed him. When he finally got someone’s attention to ask about the order, the older lady then printed the ticket to begin the order at 1215 so it was not ready. My husband sat there with my crying toddler until 1240pm while I sat in the car with my newborn baby…. Not once did any of the employees apologize for the delay or seem to be in any sense of urgency to make the orders and mind you all I ordered was the 4 piece tender box. I went into the location at 1244pm after 40 mins and still no food. I had to ask the older lady twice what is going on with my order that was placed forty mins prior. Still she acted clueless and was unapologetic ignoring my request for a manager. She finally slowly making my one box and brings it to me. I then ask for a manager again and a younger white female came to the front. I told her my concerns and she just looked at me. I told her I needed a refund and she walked over to her iPad. Cancelled my order and walked off. No apology. No nothing. I have never in my life had such a terrible experience at a restaurant. All of this going on while the drive thru was getting all of their orders. I will never ever come back to this location. It should honestly be shut down at this point. Terrible employees all around. No customer service

4 months ago