Stack'd Sandwiches

Rodrigo Silva

Response to Jersey Mike’s: If you review your security footage and audio, you’ll clearly hear me order only a gluten-free bun with turkey, bacon, lettuce, tomatoes, and mayo. I never asked for cheese or provolone at any point. Your employee even wrote those exact instructions on the order note: “gluten-free bun, turkey, bacon, lettuce, tomatoes, and mayo.” So I don’t know why would she add provolone cheese. When I never mentioned it. Despite that, cheese was added — which caused my wife to have an awful allergic reaction. Please check the footage and audio again before making statements that contradict what actually happened. ————————————————————— I am extremely disappointed with my experience at Jersey Mike’s today (October 7th, 1:08pm). I made it very clear when ordering that I needed a gluten-free bun with NO cheese due to a severe allergy. I specifically ordered only turkey, bacon, lettuce, and tomato. The employee (a lady with pinkish hair and piercings) even wrote down exactly what I wanted on the order slip, yet somehow still put cheese all over the sandwich. My wife ate it and is now suffering from a serious allergic reaction because of this mistake. This is not just an inconvenience—it’s a dangerous health issue that could have had far worse consequences. What makes this even more frustrating is that I left a generous tip, trusting they would prepare the food carefully and correctly. Instead, my trust was broken. Food allergies are a matter of health and safety, not just preference. The lack of attention to such a clear request is unacceptable and deeply disappointing.

3 months ago

Emilio Estevez

I just recently moved to this area and I’ve been a few times to this location. It’s always been a great experience. I’ve always thought of Jersey mikes as expensive but it’s really just the Giant Sub that makes it feel that way and that’s honestly just 2 subs. I also found out that your reward points don’t expire which I cannot express how much of a big deal this is to me. 5/5 stars, great food, great service, great experiences.

6 months ago

BIG D

Today I went in to get a Free sub. They put a coupon out. I took a picture of it and brought my phone. when it came time to pay I showed the picture but the scanner could not read it. The person in from and the person in back both had coupon not to mention the ones they have from every other customer. IN STEAD OF scanning one of the ones they have, they said I had to pay. I did not complain, I paid and ate a good sandwich. BUT I will not go back to this location. There are 2 other locations I can go to that are close. I understand they are just kids but when you have a simple issue like this you can call a manager or just scan the other coupon. Times are getting hard, best keep your customers happy.

3 years ago

Virginia Grimsley

Sandwiches were made quickly. Food was fresh and tasted delicious. Staff was friendly and polite. Will definitely be back.

4 months ago

Anil O

Outstanding Experience at Jersey Mike’s on University Blvd @L.J. Parkway! Wow – what a fantastic visit to Jersey Mike’s! I ordered Mike’s Famous Philly, and it was absolutely delicious – perfectly cooked, packed with flavor, and made fresh to order. But what really made my experience unforgettable was the exceptional service from Eniyah Bobb, Emya, and Mayra. (Hope I got the names right; apologies if not.) From the moment I walked in, they made me feel right at home with their warm and welcoming attitudes. They worked together seamlessly, preparing my sandwich with care and efficiency while making sure I had everything I needed. It’s rare to find a team that not only delivers great food but also creates such a friendly, inviting atmosphere – and these three absolutely nailed it. A huge thank you to Eniyah Bobb, Emya, and Mayra for going above and beyond – your kindness and professionalism truly made my day. If you’re looking for a delicious sub and top-tier customer service, Jersey Mike’s is the place to go!

11 months ago