Soju101 Katy

Firstly want to shoutout the hostess that tolerated us that night. We had a moderate size party and a few people took a while to come but she still checked in on us after giving us a room. 10/10 customer service. The food was well done. Heavily sauced wings, great rolls and crisp fries. Multiple Soju flavors. The atmosphere fits the aesthetic the place gives. It's built for drinking and karaoke and reminds me of the karaoke places I would see in some of my favorite slice of life animes

2 months ago

The food here is alright but they do give you a lot of it so it is a pretty good value. Good spot to drink a ton of soju and have fun chats with friends. We tried the Kimchi Pajeon, the K-pop Fries, and the Chili Cream Chicken which I all thought were just okay. Maybe I enjoyed the K-pop fries a bit more because I liked the fries and kimchi together.

2 months ago

Soju 101 was such a good time for me. I tried their potato twisters and the cheesy buldak and guys… YUM, both were so good I couldn’t stop eating. We did have to wait a while before anyone came to take our order, but the staff made up for it with how friendly and helpful they were once they got to us. The vibe inside was lively but still comfortable, and it felt like the kind of place where you can actually relax and enjoy your night. I’d honestly come back just for those dishes alone.

3 months ago

My companion and I were visiting Houston from out of town and found this karaoke place online while looking for something fun to do. We submitted a reservation request for two people at 9 PM through the website the day before. The reservation page clearly says that a staff member will contact you by phone or text to confirm the reservation. However, no one ever contacted us. When we arrived, a staff member asked if someone had called us earlier and we told him no. He then explained that weekend karaoke reservations require six or more people, but the website actually states five or more people, which was already confusing. One employee kindly tried to help and told us we could wait for the 10 PM slot, so we waited about an hour. When that time came, the manager told us that reservations under the required group size could not be accommodated after all. Shortly after that, employees mentioned that a party of eleven had canceled, meaning a room had opened up, but we were still asked to wait again. At that point we had already waited twice, so we decided to leave. Before leaving, one of the waitresses recommended another karaoke place called Hongdae, which we appreciated, but it was honestly surprising that an employee from this business suggested we go somewhere else because they couldn’t accommodate us. The biggest issue here seems to be the reservation system and communication. The form still allows smaller groups to submit requests even though the policy requires larger parties, and we were never contacted as the website says we would be. Situations like this waste customers’ time and create unnecessary confusion. We were genuinely excited to try this place while visiting Houston, so it was disappointing that the experience turned out this way. Hopefully management reviews the reservation process so future customers don’t run into the same situation.

in the last week

I’m usually very lenient when it comes to restaurants and try to give places the benefit of the doubt, but I still think about how terrible my experience was at Soju 101. From the start, the younger woman who helped set my friend and me up with a karaoke room was extremely rude and seemed like she didn’t even want to be there. It took an abnormally long time to get us situated, and once we were seated, I asked a few simple questions and she acted visibly annoyed, even rolling her eyes. We weren’t being difficult at all — just asking normal questions you’d expect from first-time customers. The situation got much worse with the food. I’m Muslim, so I’m very careful about pork. I ordered fries that normally come with meat and very clearly emphasized that I wanted everything EXCEPT meat and absolutely no pork. When the order came out, I immediately noticed there was meat on it. I brought it back to her, and she looked at it and told me it was NOT meat and handed it back instead of simply offering to remake it. I tried to trust her and took a bite, only to realize it actually was pork. Religiously, that completely goes against what I follow, and what upset me most is that I had double-checked with her first. Even then, I stayed calm and polite, but the issue was never properly fixed. I wasn’t refunded, wasn’t given a replacement, and still had to pay full price. She also charged us extra fees and couldn’t even clearly explain what the extra charge was for. On top of that, there weren’t many songs or choices available in the karaoke system, so the experience didn’t feel worth it at all. The food was also extremely overpriced — especially for something as simple as an order of fries. Overall, the service was dismissive, careless, and incredibly disappointing. I would not recommend this place to anyone. There are many better karaoke spots in the Chinatown / Bellaire area — for example, I’ve had great experiences at Happy Zone KTV and other nearby venues. Sadly, this was one of the worst customer service experiences I’ve had at a restaurant, and I won’t be returning.

2 weeks ago