Snap Kitchen

I have been a loyal customer of snap kitchen for over a year now. I live in Beaumont so I do meal delivery every week. I relay on this service for healthy food for myself and my boyfriend who has health issues. I pay over $500 a month for this. And this is what I get. An absolute joke of a company. Not only is the delivery 5 days late, the ice packs are completely melted and the food has been sloppily tossed in the box. This isn’t the first time this has happened. It’s not even the second time. The delivery speed and packaging has been a constant issue. Food quality has gone down too. I have tried multiple times to bring this issue to their attention and I’m told the same thing every time. My boyfriend has spoken to them as well. They say they can’t control the delivery speed. Okay…. So if I set the delivery date for a certain time and I’m paying $130 every week for this I expect it arrive on time. And if not, I expect to at least receive an email telling me to expect a delay. Has that ever happened? Nope. They don’t care. They even increased prices sometime last year, can’t remember when exactly. They have terrible customer service. Oh, btw they only gave us 11 meals… not 12. Not sure what to do for food now. As a loyal, paying customer I really expect better.

2 years ago

It’s a decent place to pick up quick lunch meal during work hours. It’s a light meal but even after heating it, it did not look fresh, looked like it was refrigerated for a while.The burrito chicken bowl was okay. It’s alright but not something to go back to! Not too many options and the salad bowl did not look too fresh.

2 years ago

Delicious! I love the variety of the meals and that they are good for me. Not having to cook makes me very happy! Just a little feedback...1. sometimes the meals are too spicy for me 2. the parsley garnish is posh, but I seem to get more parsely stems than leaves, and that is not posh at all. thanks Snap!

7 months ago

I’ve been a Snap customer for a while but I never tried their meal plans until now. The app makes it easy to choose your meals and schedule pick up! They also added Bison Shepherds Pie, Barbacoa & corn and kept my favs like Naked beef and Naked Salmon. I will admit that sometimes I used to suffer through a few of their meals but now I can’t find one I don’t like!

5 years ago

The staff at this location are awesome. The food is always fresh and super convenient for my work lunches! Appreciate this location 🧡

5 months ago