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Proud Pie
About
Takeout, Dessert
Hours of Operation
Contact Information
Address
2643 Commercial Center Blvd Suite #B351, Katy, TX 77494, USA
Phone
(346) 353-2743Website
Visit WebsitePhotos
Reviews
Kayla Alamia
I placed a bulk order of pies over a few days for my office, and the experience was fantastic from start to finish. The woman I first spoke with was very helpful, and when I stopped in for a sample, the gentleman there kindly explained each pie in detail. When picking up my orders, the staff was always friendly and even helped me to my car. The pies were absolutely delicious and a big hit at the office! Great service and even better pies- highly recommend!
5 months ago
Ashley
Disappointing Experience — Poor Communication and Unprofessional Management This location is no longer a true Proud Pie storefront—it’s now owned and operated by Dish Society. Unfortunately, they do not honor Proud Pie gift cards, even though they’re still selling Proud Pie products using the same branding, packaging, and pies from the original company. I placed an order for a pie, unaware of the ownership change, and went to pick it up. When I attempted to use a Proud Pie gift card—given to me as a gift—the employee helping me was clearly caught off guard. I overheard the manager on duty, Alyssa, tell the staff member, “Oh, we don’t honor those,” before walking away without ever addressing me directly. She left the employee to deal with the situation and offer no explanation, resolution, or courtesy to me as the customer. This was not only unprofessional but deeply disappointing. If you’re going to continue using the Proud Pie name and branding, it’s only right to either honor previous gift cards or at least offer some form of accommodation—even a complimentary slice would’ve shown basic customer care. Instead, I was left feeling like the gift card had essentially been stolen, with no accountability from management. We chose not to purchase the pie, and I walked away extremely dissatisfied—not with the product itself, but with how poorly the situation was handled. Final thoughts: If you’re a new business inheriting a brand, you also inherit the responsibility to treat legacy customers with respect. Alyssa’s behavior did not reflect that, and it’s a shame. Hopefully, this feedback helps improve how situations like this are handled moving forward.
8 months ago
Lindy Bagby
Best pies in town hands down!
3 months ago
Rose Emma Baker (Rose)
No whole pies, pieces of pies, and unattractive in cellophane boxes. The "pieces" of pie are in a cooler next to the register. Drove around several times for Proud Pie and went inside through Dish Society to find out where they are located. And they said they buy the pieces from Proud Pie. Anyhow, I don't like the food in Dish Society. So this was a wasted trip.
a year ago
Ashley Breaux
Best pies I've ever had!
3 months ago
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