Popeyes Louisiana Kitchen

Marcus D

I’m writing because I visited the Popeyes at 17318 Spring Cypress and 77429 this evening 6/11/25 around 5:50 pm. When I got home I was very disappointed and dissatisfied to find that I did not get my order exactly how I ordered it. I ordered an 8 piece family meal. It said on the screen it would come with 2 legs 2 breasts, 2 wings and 2 thighs. To my disappointment I received 4 thighs, 0 legs 2 wings 2 breasts. I feel as though if they are going to substitute pieces with other pieces they should say that. I bit into the biscuit and they were awful almost like they were under cooked and overcooked at the same time and days old. I was shocked because I bypass other Popeyes to go to this one because the food is normally fresh and the order is correct. That wasn’t the case today. These were the worst biscuits that I have ever tasted. I would like to hear from someone so we can Further discuss this matter, I would also like my order replaced. I called the store several times and nobody ever answered so I decided to go ahead and write you here. I look forward to hearing from someone on this matter. Thanks M.W Pictures below

8 months ago

Howard Smith

As a functioning fried chicken addict my sponsor has informed me that part of the 11 step program is not to glorifiy the wonderful fried chicken available by my enablers at popeyes, not to tell how crisoy and delicious the sandwich really is, not to mention the mouth watering side dishes like mac and cheese, or the seasoned fries, and their signature buttermilk biscuits. Im am suposed to remain strong in my convictions and not spread the word that their new ordering kiosk helps you get past the shame of orderer way too much fried chicken than any one guy should at lunch. They never even see your face or give you that judgemental stare when you get a 16 piece family meal dine in at noon on wednesday by yourself.

a month ago

Jude George

I haven't been here in years. I can't believe that the food and quality is still superb! The chicken sandwich was crispy and buttery bread, crispy hot fries without having to ask. The drinks are overly sweet but that's why you come here. Unbeatable customer service!!! Love this location!!!

3 months ago

James Gray

We have had mixed experience here. The inside is very nice looking. Most visits the staff have been great and on top of things. We have gone in with smoke traveling through the whole place. Last time we bought the awesome two can eat for 9.99 everything was great except one of the chicken breast was seriously twice as small as the other one we got and was very dry!!!!! Overall we love the Tuesday 2 piece $1.50 deal The Mac and cheese is very good!!!! Could upgrade to 5 star if we don't get dry small chicken on our next visit.

6 years ago

Demetrius Grevenberg

Was helped with the Spanish girl flirting with her boyfriend who has tattoos on her arm… Tuesday, February 20 around 1:50 PM if the owner of this location actually cares. They will not let me redeem points in store for my order they may take excuse it’s not working in fact, I don’t think they know how it works,… Again, if the owner actually cares? So I ordered it online even though I’m standing in the store. When I got it they literally took it from the grease and put it in the box literally too hot to even hold in my hand. See photo.

2 years ago