Popeyes Louisiana Kitchen

Around 10:40 AM today, the store lights were just turned on and one staff member was already working alone and serving customers. She kindly helped me, just as she did yesterday when the store closed early due to weather. My daughter has autism and has relied on Popeyes as her safe food for over four years. This employee showed patience, consistency, and genuine kindness toward her, which means more than words can say. Thank you to the wonderful staff member at Popeyes for going above and beyond. Compassion like this truly matters.

a month ago

I’m writing because I visited the Popeyes at 17318 Spring Cypress and 77429 this evening 6/11/25 around 5:50 pm. When I got home I was very disappointed and dissatisfied to find that I did not get my order exactly how I ordered it. I ordered an 8 piece family meal. It said on the screen it would come with 2 legs 2 breasts, 2 wings and 2 thighs. To my disappointment I received 4 thighs, 0 legs 2 wings 2 breasts. I feel as though if they are going to substitute pieces with other pieces they should say that. I bit into the biscuit and they were awful almost like they were under cooked and overcooked at the same time and days old. I was shocked because I bypass other Popeyes to go to this one because the food is normally fresh and the order is correct. That wasn’t the case today. These were the worst biscuits that I have ever tasted. I would like to hear from someone so we can Further discuss this matter, I would also like my order replaced. I called the store several times and nobody ever answered so I decided to go ahead and write you here. I look forward to hearing from someone on this matter. Thanks M.W Pictures below

9 months ago

This Popeye location the manager was rude didn’t even become nicer when I spotted a roach crawling in the dining area took pictures of it. She said it came in from outside. We’re all roaches come in from outside, and she had paperwork to show. She gets her monthly treatment with the pest control people possibly she should entertain the idea of having the Pest Control people to come back more than once a month if you have a live, Roach crawling around with your customers and that’s the only thing she said. This Popeye location is on Spring Cypress in Cypress, TX 77429. Avoid it all cost.

a week ago

As a functioning fried chicken addict my sponsor has informed me that part of the 11 step program is not to glorifiy the wonderful fried chicken available by my enablers at popeyes, not to tell how crisoy and delicious the sandwich really is, not to mention the mouth watering side dishes like mac and cheese, or the seasoned fries, and their signature buttermilk biscuits. Im am suposed to remain strong in my convictions and not spread the word that their new ordering kiosk helps you get past the shame of orderer way too much fried chicken than any one guy should at lunch. They never even see your face or give you that judgemental stare when you get a 16 piece family meal dine in at noon on wednesday by yourself.

2 months ago

We have had mixed experience here. The inside is very nice looking. Most visits the staff have been great and on top of things. We have gone in with smoke traveling through the whole place. Last time we bought the awesome two can eat for 9.99 everything was great except one of the chicken breast was seriously twice as small as the other one we got and was very dry!!!!! Overall we love the Tuesday 2 piece $1.50 deal The Mac and cheese is very good!!!! Could upgrade to 5 star if we don't get dry small chicken on our next visit.

6 years ago