JuiceWell

Delicious acai bowl and smoothie! Great service as well! Didn’t have to wait long and answered any and all questions. Would definitely come back!

8 months ago

Never seems to be someone in the front when I go, but I really like their açaí bowls and close proximity to my office. Good amount of food in the bowl for the price and ingredients always feel fresh. Only wish they had an online ordering option for the smoothie bowls so I could just pick up before work

a year ago

The best bowls and juice in town! So many ingredients to choose from and make it your own. I accidentally chose the to go option, but I was super happy when they gave me a to go cup instead of a bowl. The cup was perfectly layer to make sure you had all ingredients with each bite. The space is small but very colorful & good vibes. 🌈

4 years ago

Today my wife and I had an unpleasant experience dining in at your 3773 Richmond Ave. #1B, Houston, TX 77046 location. After our couples massage we googled wellness juice in the area and Juicewell was a top suggestion. So we were excited to come but when we walked in we were not acknowledged or greeted, being our first time, we didn’t know the process. We basically figured it out as best as possible. The two young ladies in the front, Gwen and Nicole, were wrapped up in what appeared to be a very deep conversation, made eye contact with us and did not stop their convo to ask if we needed any assistance. 1st red flag. We filled out the form and ordered an açaí bowl anyway, again we were trying to replenish our systems. Before purchasing Nicole did inform us they were out of coconut meat and asked if we wanted to substitute for the coconut flakes. We agreed to the substitution. We asked for a strawberry and mango blend, with peanut butter, strawberries, blueberries, extra granola, and honey is what i remembered (ticket with the name Joy) along with other items (which were fine to my knowledge) We decided to sit outside. Gwen brought the açaí bowl to my wife, I began to notice as she was eating it there weren’t any strawberries, no strawberry and mango blend, no peanut butter and I took it back in to have it made correctly. It was as if Chelsea knew she had not properly made our açaí bowl as she greeted me with a “something wrong” as soon as I had walked back in. As I began to ask for a remake she took the bowl out of my hand and she started to gaslight me as if it was my fault she didn’t do her job. She put the strawberries and peanut on my bowl but I wanted a brand new açaí bowl ordered the way I paid for. Due to her energy I just decided to get a top and take my bowl to go. I really didn’t care for their attitudes and you never know who your customers are. With that being said I do not believe this is the way the creator/owner of this establishment wants his first time customers to feel! I hope no one else has to experience this lack of hospitality.

a year ago

I visited this smoothie shop for the first time today. While the space itself is nice and the smoothie tasted good, the customer service left a lot to be desired. The employee working was rude and appeared careless in how they handled both the service and the drink preparation. When you’re working in a food and beverage environment, especially one that promotes wellness, attitude and cleanliness matter just as much as the product. Unfortunately, this experience was off-putting enough that I won’t be returning. Customer service training is definitely needed.

8 months ago