INACTIVE BUSINESSES - DO NOT EDIT!

Dee-lightful. This was my first time ever having shake shack and I must say it was a good experience. Stuff was great, there's not a lot of interaction with them. They're bringing your food after you order and if you have any other needs after that they will address it. But it's somewhat of a self-serve concept. You go in, place your order on the kiosk, take a table number, have a seat and then they will bring your food. The food was also very tasty as well so overall very satisfied with the experience and the food.

a month ago

Great tasting burgers here at shake shack Sugar land. Small burgers for the price though. I only come here when they have promos for it to be worth. Interior is pretty spacious and they have easy parking. The wait time on a Monday noon was about 10 min for 4 burgers. I always get extra side of shake sauce to add on the burger!! Will def be back on a day they have a promo !!

8 months ago

Nothing better than to receive a defiant response (see below). I grew up on this type of food. Yet, the price for a milkshake (very small) and burger is ridiculous. Suburbanite kids and those that spend frivolously find it worthwhile. Those that want value will go elsewhere. Note the response and tone. Let's dig in a little more. The beef appears to be a nice mix of beef, but 78% with 22% fat is worse, slightly worse than most chains as 80%-20%? Any preservatives in the food or ice cream? Any processed food? Any shipped in frozen (i.e., chicken, beef, pork, etc.) versus prepared fresh? My earliest job and training was making and serving ice cream related deserts (i.e, shakes, malts, sundaes, ice cream cakes, sandwiches, etc.) Paid for college and grad school working in restaurants and fine dining...and I love food. One of my children is a French trained, degreed Chef (LeNôtre). High quality is a very undefined, thus, debatable topic.

4 months ago

I tried the Tiramisu thick shake at Shake Shack, and it was honestly too good. It was rich, creamy, and full of that perfect coffee-chocolate flavor. What made it even better was the tiramisu biscuit inside such a nice surprise and added great texture to the shake. Definitely a must-try if you love dessert-style shakes. Super satisfying and worth it.

5 months ago

Went thru drive thru. Asked worker to repeat my order while at window bc it was hard to hear at speaker. Order was wrong. Instead of adding the burger he forgot, he made a new order and asked me to pull into a pick up spot and he would bring it out. After waiting 15 minutes, I walked into the store. The burger was sitting next to the drive thru cashier who was supposed to bring it out. He said he was “gonna bring it out.” Manager just stood there watching the entire thing play out. Terrible service. Waste of time. Our food isn’t hot any more. Will not go here again.

2 weeks ago