Home Chef: Chef Zahed

Grand Reserve truly feels like family. Even though I’d only lived here for a few weeks, Kelly and David went out of their way to help me find a cat sitter before a trip to Japan. They consistently take time out of their day to make sure I have everything I need, and their kindness is absolutely genuine. The property is beautiful, and after just two months, it already feels like home. There really is no place like it.

3 months ago

Just renew our contract for our 2nd year and have to say we love it here! We never had a problem. Maintenance are always quick when contacted. The events that the office hold are always fun for everyone. Love it here. Couldn't have ask for better. Space, price, luxury living indeed!

3 months ago

The property is well-kept, the community feels safe, and any issues I’ve had were handled quickly. I especially want to highlight Wilfredo Chavez who has been amazing! Always helpful, professional, and kind. He truly makes this apartment complex a great experience!

5 months ago

I lived here for 2 years with my family and kids, and I’m writing this to hopefully save another family from falling for this scam. My base rent was $2100, but after all the ridiculous fees (3 separate water bills, 3 separate trash fees, valet trash, a bogus “renters insurance lapse” fee every month), I ended up paying $2550–$2600 every month. Complete rip-off. Small maintenance issues like a light bulb or drain get fixed fast, but anything major? Forget it. During the hurricane of 2024, the roof was damaged and my ceiling leaked. I reported it the next business day and it took them 5 months to “fix” it. And the “fix” was literally someone painting over the wet, still-leaking spot. Roaches!? Reported them and was told by Kelly, “Well, you’re in Houston.” That was their solution. The manager Claudia never responds — instead, you’ll be bounced between Kelly and whichever new associate lasts a month before quitting. The property is trashy and poorly maintained: • Pool is closed constantly or trashed when it’s open. • Dumpster is always broken and stinks up the whole property. • Dog park is disgusting. • Parking is nonexistent. • Apartments are outdated, ragged, and overpriced. Read the reviews — the only good ones are from people who toured. Anyone who has actually lived here is miserable. And forget about ever getting your deposit back; they’ll rack up fake charges and hand you crumbs. The people they lease to now are loud and trash the place. It feels like a party at the pool every day. The ONLY upside is the schools they’re zoned to, but there’s a MUCH nicer, cleaner, better-managed complex right around the corner with the same schools. If you value your money, your sanity, or your family’s well-being, stay far away from this place.

6 months ago

The maintenance guys Antonio and Chris have been fantastic since we moved in about 6 months ago. We had problems with the refrigerator twice including the night we moved in and twice after that until they installed a new unit. The same with the washer it was not filling up with water twice they repaired it and then they replaced it with a new one. I have also called for a blind in the living room that I couldn’t close and a toilet that wouldn’t drain and these guys came in didn’t matter the day of the week or the time of day. They are very polite and professional. Alicia Armenteros

5 months ago