Freddy's Frozen Custard & Steakburgers

As a business owner, I don’t hand out good reviews unless they’re truly earned — and Freddy’s absolutely earned this one tonight. We came through the drive-thru and Janie was beyond wonderful. Very polite, professional, and you can tell she actually cares about customer service, which is rare nowadays. She made sure our shakes were made to perfection and everything came out exactly right. I got the Strawberry Dream Cake Shake and man… sooo delicious. One of the best shakes I’ve had in a long time. My daughter got the Oreo Double Trouble and she absolutely loved it from the first sip to the last. Good attitudes, great service, and quality that actually matches the price. That’s the kind of place people come back to. Janie made the experience even better. Freddy’s definitely did not disappoint.

a month ago

Amanda, you are the best customer service person I’ve ever met! Unbelievable!!! Congrats on a great team and the food is awesome too! Thank you!

7 months ago

The worst service I’ve ever had at a fast-food restaurant in the area. On my first order (a hamburger), the server wasn’t friendly, but at least he was quick, and the burger was good. On my second order (a concrete), however, the service was terrible. The staff was arguing, playing around by throwing dishcloths into the sink as if it were a basketball game, and I stood there for almost 5 minutes in line, it seemed like I was invisible. The result? A terrible concrete.

2 weeks ago

Drive thru Not busy, super fast, friendly service. Excellent hamburger with tots and iced tea. Way better than in-n-out and no crazy line to fight through.

3 weeks ago

I am totally addicted to their cheese curds now. Burgers and root beer floats are great

4 months ago