Erica's Shake Shack

Ordered a K-Burger combo and it was so TINY, flavorless, almost no green onions, fries were cold and did not come with the spicy powder nor did they ask and I asked for extra sauce and gave me not even a quarter full of the container!! I’m super disappointed since I usually go to the Houston location but happened to be near Katy and wanted one so bad. Extremely pricey too! Burger was the size of a McDonalds cheeseburger but with the price of a big brand chain. I’m sorry but I could have gone to Whiskey Cake and have a better taste, size, restaurant experience and for the same price.

a month ago

We've never been there before. One of the staff came out was very helpful showing us how to use the ordering system. He was very pleasant and helpful through our entire visit The hamburger was very good and the buns were excellent. French fries were good easily able to customize the hamburgers. They're a little pricey but that's because I'm old and cheap. But all in all good visit

4 weeks ago

The wait time for my sandwich on a Thursday night was quite long, however, when it finally came... I was impressed! It was my first time trying the chicken shack sandwich and I thought it was seasoned well and crispy. The spicy fries have a good amount of powder on them so eat them slowly... you might cough up a storm. One of the workers, Rose, had such a sweet, infectious personality. Very eager to help my table and had a great sense of humor! She definitely elevated my dine-in experience. Clean location with lots of parking by the way...

8 months ago

Went through the drive-thru 3/8/26 7ish pm so my son could grab a burger and a bottle of water. The woman helping us was so kind about the drinks and just really sweet overall. I didn’t get her name, but I wish I had told her I was having a really bad day and that her small act of kindness meant a lot to me. Because of her, I’d definitely recommend this Shake Shack location.

3 weeks ago

Called from College station to make sure they were open till 1am. Took the 90 min drive over and had the best burger and shake of my life. Manager Ro was very kind and offered a discount buy one burger get one free deal. Excellent experience, would drive 90 minutes to eat here again!

5 months ago