Dunkin'

Was expecting fresh early morning donuts but these were like day old. Coffee okay. Service super slow.

6 months ago

I think her name is mora she gave me attitude once i told her if she could warm up my donut also while sitting here eating I noticed 2 employees grab drinks from the front fridge and started drinking without paying it.

2 months ago

Staff is friendly, but I don't like how they handle mobile app orders. I placed a drive thru pickup for 2 drinks and they make you pull forward as if it's a large order. My coworker has experienced the same thing when picking up 2 drinks when using the app. It's inconvenient and discourages ordering ahead. This has happened 3 times.

2 months ago

Hello, I am writing to share a recent experience at your location that left me very disappointed. I completely understand that businesses can get busy, and I am always patient when that happens. However, basic acknowledgment and communication with customers should still be expected. I stood waiting for over five minutes while two employees clearly saw me but did not greet me, acknowledge my presence, or say a single word. They continued working without any interaction. Another customer entered and experienced the same treatment. When I eventually decided to leave, there was still no apology or acknowledgment. What made the situation more concerning was that one of the employees appeared to be in a supervisory or managerial role, as the other employee was asking her questions. This suggests a lack of proper customer service standards and training. A simple statement such as “We’ll be with you shortly” would have made a significant difference. Ignoring customers entirely creates a very unwelcoming environment. I strongly encourage additional customer service training for your staff, particularly around communication and professionalism. If employees are unhappy in their roles, it unfortunately shows—and that directly impacts customers’ experiences.

6 months ago

They tried to give me a half a cup of cold foam…. the worker who made the drink, had the rudest attitude and even tried to argue with me… customer service is HORRIBLE

2 months ago